IT Director (Lead)
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS's founding mission of Helping Government Serve the People(R) since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services. The IT Lead will be responsible for being a technical lead and maintaining and managing Information Technology initiatives, upgrades and revisions to existing hardware and software, and/or other Information Technology resources., * Manage direct reports and all IT activities within the program * Implement and maintain the policies and goals for the IT department to support the company's needs * Ensure proper information system operations and plans necessary upgrades * Oversee the internal IT support functions * Conduct research and recommend the selection of IT equipment, applications, and supplies * Ensure that the IT department meets all milestones and goals and adheres to the approved budget * Develop, implement, and manage enterprise network backup and recovery strategies, physical and virtual server configurations, and verify the health and status of the IT infrastructure, using industry best practices * Recommend alternative technologies or improvements to enhance the IT infrastructure to support organizational goals * Record and track production issues * Work closely with the project and program managers to ensure problem resolution and user satisfaction, identify existing IT system risks and issues, and recommend mitigation * Perform other duties as assigned * Bachelor's degree from an accredited college or university in a related Information Technology field required * Seven (7) years of related experience required * Three (3) years of leadership experience required * Experience reporting directly to a Program Manager/Project Director/Project Manager * Experience ensuring formal communications between Operations and IT Teams * Experience facilitating software testing for use by Operations teams * Experience supporting the creation of IT requirements to include surfacing use cases and business rules to help maintain and deliver software * Experience with USAC E-rate Productivity Center systems preferred * Excellent verbal and written communication skills * Ability to work well independently or in a team environment * Ability to quickly grasp and adapt to new concepts * Ability to rapidly assimilate new information and put it into practice Additional Requirements as per Contract/Client: * Ability to obtain and maintain Public Trust Security Clearance * United States Citizenship EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.