Behavioral Health Manager - Health Care Integration Program Director
This position serves as the key leader in the CSB's strategic priority to integrate primary and behavioral health care. Duties include developing internal capacity of the behavioral health system initiatives that embrace a culture and model of whole health through multiple strategies that result in improved health outcomes and overall wellness for people served by the CSB. Manages day-to-day operations related to integration efforts including the coordination of on-site service providers, supervision of staff supporting the integration effort, offering clinical management and senior clinical direction to BeWell staff, and over-seeing wellness and care coordination activities. Develops policies and procedures that apply to the CSB and cross-systems integration efforts. Works closely with CSB Medical and Nursing Services, Benefits and Eligibility, and Wellness and Health Promotion as internal partners of the integrated care model. Develops partnerships with primary care providers and systems, urgent care, transitional care, hospitals and others as part of the overall integration effort. Develops data collection, monitoring and evaluation approaches that demonstrate outcomes for individuals served.
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- Supervises day-to-day program operations;
- Provides clinical management and senior clinical direction to the program and staff;
- Establishes procedures for intake and assessment, service delivery, case management, record keeping, and the handling of clinical correspondence;
- Leads clinical team meetings; Provides guidance and advises staff and clinical supervisors on difficult and complex cases, and provides policy guidance and interpretation;
- Evaluates program to ensure effective and efficient service delivery and develops plans to address identified gaps in services;
- Ensures that programs meet all agency, state performance goals and objectives, as well as compliance with all applicable licensing requirements, funding mandates, standards, and regulations;
- Ensures that all programs are in compliance with documentation standards;
- Ensures health and safety of all clients and staff, while following all federal, state, and local regulations and licensing requirements;
- Prepares and/or supervises preparation of reports as needed;
- Develops and implements new service initiatives and/or revises existing services;
- Examines and evaluates individual aspects of cases for program appropriateness;
- Establishes and participates in case-oriented consultative and educative planning with community agencies, groups and schools;
- Provides input to CSB Service Director on service policies and procedures and assists in program development;
- Serves on committees formulating and implementing procedures for the provision of services from multiple service areas and/or human service agencies;
- Represents program/ agency at meetings and activities with citizen groups and community agencies;
- Participates in senior management team and committees;
- Resolves complaints and human rights allegations;
- Responds to reports of adverse incidents or emergency situations, and informs appropriate management personnel of action taken;
- Ensures proper maintenance, safety and security of facilities;
- Extensive knowledge of the principles, theories, and methods of the psychological and social development of the individual;
- Knowledge of various behavioral health treatment and prevention strategies, methods, and techniques;
- Knowledge of intake procedures, social history development, and interviewing techniques;
- Knowledge of psychiatric, psychological, and/or sociological terminology and concepts;
- Knowledge of alcohol and drug addiction and the physiological and psychological effects;
- Knowledge of co-occurring developmental disabilities;
- Knowledge of managed care and Medicaid requirements;
- Knowledge of referral agencies and community resources;
- Knowledge of budgetary procedures;
- Ability to develop, coordinate, and manage behavioral health programs;
- Ability to plan, develop, and evaluate a variety of evidence based service delivery options;
- Ability to manage, train, and supervise a variety of clinical and support staff;
- Ability to provide consultation in areas of clinical expertise;
- Ability to compile and analyze data and draw sound conclusions;
- Ability to develop and maintain effective working relationships with subordinates, co-workers, public and private sector organizations, community groups and the general public;
- Ability to lead/motivate a workforce to achieve program objectives;
- Ability to work as a team member/leader and develop teamwork in others;
- Ability to conduct performance evaluations and implement personnel policies and procedures;
- Ability to communicate effectively, both orally and in writing;
- Ability to prepare and present oral and written reports.
Graduation from an accredited college or university with a master's degree in psychology, social work, or a related field, plus five years of related professional experience, of which two, years must have been in a supervisory role.
CERTIFICATES AND LICENSES REQUIRED:
Contingent upon area of assignment, some positions within this class:
Must be currently licensed to practice in the Commonwealth of Virginia in one of the following: Licensed Clinical Social Worker, Licensed Professional
Counselor, Clinical Psychologist, Licensed Marriage and Family Therapist, Licensed Substance Abuse Treatment Practitioner; Clinical Nurse Specialist;
MANDT Certifications within six (6) months of appointment and annually thereafter;
First Aid and CPR certification within 90 days of appointment and maintained throughout CSB employment;
Medication Administration Assistance Certification within 90 days of appointment;
Valid Motor Vehicle Driver's license with fewer than six demerit points (or equivalent in another state) at time of appointment and maintained throughout employment with CSB.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry, and a check with the Office of the Inspector General (OIG) to the satisfaction of the employer.
Experience with behavioral health and primary care integration. Experience managing staff. Program management experience.
Visual acuity is required to read data on computer monitor, incumbent must be able to operate keyboard driven equipment. Employee may be required to lift to 15 lbs. All duties performed with or without reasonable accommodations.
Panel interview and may include written exercise.
It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.