Arlington, Virginia
May 11, 2018
May 25, 2018
Full Time
Job Title: PERMIT PROCESSING SPECIALIST Closing Date/Time: Thu. 05/24/18 11:59 PM Eastern Time Salary: $39,020.80 - $59,633.60 Annually
Job Type: Full-Time Location: 2100 Clarendon Blvd., Arlington *METRO-accessible*, Virginia       The Department of Community Planning, Housing and Development (CPHD) is hiring a Permit Processing Specialist to join our IAS-accredited, award-winning Inspection Services Division. This division is responsible for working with Arlington citizens, contractors, architects, and developers to build and maintain property throughout the County. This customer-service oriented position coordinates and completes the construction permit application and issuance process, and communicates information regarding those permits and building code regulations to the public.

Specific duties include:
  • Managing large numbers of incoming calls, emails and walk-in customers;
  • Communicating information and educating homeowners, developers, architects, engineers, and contractors on the construction code and document requirements for permits and the review, issuance, and inspection process;
  • Reviewing and processing permit applications and issuing building, electrical, plumbing, mechanical permits, and Certificates of Occupancy;
  • Evaluating paper and electronic construction plans for accuracy and ensuring all necessary information is provided for submission and review;
  • Maintaining databases to create permits, and to catalog, track, and manage the flow of customers and documents through the permitting process;
  • Resolving issues and answering questions related to permit applications, fees, calculation of square footage, construction plans and specifications, and submission requirements with accuracy and efficiency; and
  • Determining, calculating and collecting fees.
The ideal candidate will have excellent oral and written communication skills and will have served as part of a team working in a fast-paced multi-cultural office environment with a busy customer service counter. The employee in this position must be able to set priorities, multi-task and manage time effectively in a fast-paced office.
 Selection Criteria: Minimum: Associate's degree in Construction, Engineering, Architectural Technology, or area related to building inspection, plus six months of experience in the building and construction trades industry.

Substitution: Additional experience may be substituted for the education requirement on a year-for-year basis.

Desirables: Preference may be given to candidates with experience in one or more of the following:
  • Providing technical information and explaining rules and procedures;
  • Providing office services to the public and building construction industry;
  • Working with the permitting application process; and/or
  • Reading and understanding plans, construction drawings, and technical construction terminology.

 Special Requirements: Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not give "see resume" as a response to the questions. Incomplete applications will not be considered.
To receive full credit for your experience, please ensure that you have included details of all relevant work experience on your application and have completed the Supplemental Questionnaire in its entirety.
 Additional Information: Work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. Attendance is required when the office is open to the public.

Candidates in this position who have completed training and met basic performance requirements are eligible for non-competitive promotion to Permit Processing Specialist II, and after further training, certification, and performance, are eligible for non-competitive promotion to Permit Processing Specialist III. The salaries for these positions are as follows:

Permit Processing Specialist I: $38,625.60 - $59,030.40
Permit Processing Specialist II: $42,307.20 - $64,646.40
Permit Processing Specialist III: $45,822.40 - $69,992.00

Similar jobs