Lead Information Technology Specialist (System Analysis)
Occasional travel - On occasion, especially during times of substantial disaster activity, you may be required to work overtime and/or travel with little or no advance notice
Relocation expenses reimbursed No
Federal status applicants must meet both Time-In-Grade AND experience requirements by the closing date of this announcement. However, if you have separated from the Federal Government for at least 52 weeks, you are not subject to the Time-in-Grade requirement.
GS-14: Must have held grade GS-13 for 52 weeks
To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.
You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
GS-14: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate
*Leading a team or projects to achieve organizational goals and objectives;
*Designing, developing and analyzing the functional business requirements for application software for a major IT investment including establishing standard business processes utilizing industry best practices;
*Analyzing and evaluating the business impact of proposed application software development projects; And
*Performing customer outreach and engagement activities to ensure end user requirements are addressed and adhere to Federal Regulations.
GS-14: There is no educational substitution at this grade level.
If selected for this position, you will be eligible for benefits. The above link is provided for your reference to explore the major benefits offered to most Federal employees.Read more
You will be evaluated for this job based on how well you meet the qualifications above.
The Small Business Administration is committed to building a high-performing, 21st century workforce that possesses the following core attributes: cultural astuteness, technological proficiency, articulate, strong writing capabilities, superior conflict resolution skills, and exceptional presentation skills. Candidates should be prepared as they may be further evaluated on these attributes throughout the application and selection process.
Your application and resume will be compared to the answer you give to the minimum qualification question (s) on the assessment questionnaire. Your application will be reviewed to determine if you meet all the Specialized Experience required at each grade level. If you do not, you will be rated "Ineligible". If you are minimally qualified you will receive a numeric rating which is based on your responses to the questionnaire, including any narrative responses. The numeric score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience your score can and may be adjusted downward to reflect the submitted application material.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Business Process Reengineering, Customer Service, and Requirements Analysis