Coordinator, Contracting Services

Long & Foster Property Management
Chantilly, VA
May 09, 2018
May 23, 2018
Accountant, IT
Full Time
As the nation's No. 1 independent brand (by sales volume), Long & Foster has guided people home since 1968. We're a full-service brokerage firm, offering residential and commercial real estate, mortgage, settlement, insurance, property management, corporate relocation and vacation rental services. Our family includes more than 1,800 marketing, technology, finance, administrative, sales and management professionals, serving Long & Foster clients from North Carolina to New Jersey. We are united by a passion for guiding clients in their search for home. We are driven by a common set of values--integrity, honesty and service. And, together, we collaborate on custom solutions for our customers, agents and industry. Here at Long & Foster, we also recognize our employees' dedication to our company and our mission, doing right by them in return with career mobility, home ownership advantages and competitive benefits. Long & Foster Property Management is one of the largest single-family property management and rental service companies in the country. Our size and resources allows our customers to experience a stress-free property management experience. We offer a full suite of services, from rental property screening to maintenance oversight and accounting. Under the direction of the Contracting Services Manager, while working within the Propertyware Maintenance Plus work order management system, the Contracting Services Coordinator will coordinate all projects pertaining to contracting services, repairs and renovations of all managed properties. Work closely with Property Inspectors, Office Managers, and vendors to ensure tasks and projects are completed promptly and efficiently. Document and communicate all contracting services related issues with landlords, tenants, Property Management staff and vendors. Finalize and follow through on the completion of the task/project, invoicing, expense allocations and close out of all projects through Maintenance Plus. Contracting Services Coordinator Key Responsibilities: Prioritize all new work requests received through Propertyware with tenant prior to creating a new project and assignment to vendor. Communicate with Landlords and Office Managers regarding tasks and projects created as a result of inspections.Create and monitor all projects within designated Profit Centers, communicating projects status with appropriate individuals (Office Manager, Property Inspectors, owners, vendors, subcontractors, etc.).Coordinate with vendors and Office Manager for signing in and out of keys for properties upon completion of task.Track status of all projects within Maintenance Plus and provide weekly progress updates to Office Manager and Property Inspector for respective area of service.Review and approve all vendor bills unrelated to security deposit disbursements for each project. Follow up on reports of unpaid invoices, lack of funds or other inquiries forwarded from the Customer Service Center. Requirements: High school diploma or equivalentTwo to three years of relevant experience in general contracting with a strong working knowledge of residential mechanical systems and constructionExperience in residential property managementAbility to multi-task and possess time management skills are a mustExcellent interpersonal, customer service, written and verbal communication skillsMust be able to work one Saturday per month and rotate office hours between 9 AM - 5 PM and 10 AM - 6 PM

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