Human Resources (Hr) Generalist
Capital Women's Care provides total women's healthcare at the highest medical and ethical standards. Our premier group consists of more than 200 physicians, nurse practitioners, physician's assistants and certified nurse midwives with over 55 locations in Maryland, Virginia, and DC. With 1,000 employees we are the largest and most successful private OB/GYN practice in the mid-Atlantic region. This is a great opportunity to join our corporate office and a dynamic team. We are seeking an exceptional, highly motivated, skilled and engaging professional to fill a Sr. HR Generalist-Employee Relations and Recruiting position. The Sr. HR Generalist-Employee Relations and Staffing is responsible for investigating and resolving employee complaints and conflicts, coaching, performance management, and conflict resolution. This position will also support hiring managers in their efforts to recruit both clinical and non-clinical positions by creating job descriptions, posting job ads, and managing vendor relationships. In addition, this role works with our Compliance department to ensure compliance with federal, state and local laws and regulations. This position is also accountable for fostering employee relations initiatives. Pay & Benefits: Commensurate with experience. In addition to salary, the benefit package includes paid major holidays, vacation/sick time, health dental insurance, and 401(k) Summary of Responsibilities: Manages Employee Relations cases by providing coaching and counseling while ensuring consistent application and interpretation of company policies, practices and procedures. Provides regular status updates to VP-HR and the Compliance department. Prepares weekly and monthly operational dashboards Ensures HR policies, procedures, and reporting are in compliance with state, federal and local laws; develops, recommends and implements human resources policies to meet organizational needs. Conducts exit interviews. Recognizes, analyzes and diagnoses key trends in employee relations to uncover root cause. Develops and designs solutions, based on root cause analysis work. Assist with performance evaluations, improve morale, motivate staff, and address performance and disciplinary issues, including hiring and firing. Prepares and submits responses to unemployment claims; attends hearings as necessary. Prepare termination and severance letters Develops and maintains affirmative action program; files EEO-1 report annually; and maintains other records, reports and logs to conform to EEO regulations. Assist hiring managers to create job descriptions for open roles. Support recruiting efforts by coordinating job postings to different venues including job boards, newspapers, professional organizations, and other job appropriate venues. Work with hiring managers to develop a pool of qualified candidates in advance of need to increase efficiencies and minimize duplication of effort. Manage relationships with staffing vendors and coordinate engagement of services with hiring managers to ensure selection of the most qualified candidates. Participates or leads project work for the HR Team. Other duties as assigned. Minimum Requirements: Bachelor's Degree or equivalent/relevant experience and 6-10 years of experience in a HR Generalist or Employee Relations role. PHR certification preferred. Demonstrate excellent organizational and time management skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining attention to detail. Exceptional communication and presentation skills with an ability to effectively interact with all levels within an organization, as well as the ability to create and summarize detailed written reports. Negotiation, counseling and conflict management skills and experience; must be able to facilitate communications, and influence without authority. Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, and tact. Demonstrated ability to drive results through individual efforts and influencing others, without authority over them. Strong problem solving and investigatory skills; ability to objectively identify, assess, resolve, and mitigate risk. Strong working knowledge of employment laws and regulations (ADA, EEO, FMLA) and the ability to appropriately interpret and apply policies, laws and business practices when addressing employment matters. Ability to develop and maintain collaborative and effective working relationships at all levels of the organization. Excellent critical thinking, problem-solving, analytical and decision-making skills. Strong listening, interviewing, and counseling skills. Superior project management skills. Excellent analytical skills. Ability to multitask with an attention to detail. Equal Opportunity Employment: CWC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.