HRIS Trainer - University of Human Resources
6 days left
- Full Time
HRIS Trainer, Training and Documentation - University Human Resources
The HRIS Trainer develops and executes high-quality, frequently presented technical training programs, curriculum and content. S/he analyzes the training needs of the expert and user communities, and provides demonstration, orientation, and training classes to all types of stakeholders. The HRIS Trainer collaborates among a wide range of stakeholders on training and user documentation for the HR, Benefits and Payroll system (Georgetown Management Systems - GMS). Reporting to the HRIS Manager, the HRIS Trainer has duties that include but are not limited to:
- Works collaboratively with the GMS CORE team leads, project members, and the SMEs in the functional HR areas regarding the training and documentation needs, including those associated with the 2/year regularly scheduled Workday upgrades.
- Writes training programs, including objectives, outlines, text, handouts, tests, exercises, job and teaching aids, user guides, frequently asked questions, WIKIs, process flow diagrams, and graphics.
- Provides demonstration, orientation and training classes - taught by both the Trainer and the Subject Matter Experts - to all types of stakeholders and system users.
- Completes system and procedural documentation for a wide range of system users - from expert users to novices - and executes Demonstration, Orientation and Training Classes to all types of system users and stakeholders.
- Provides system user support for upgrades, to include answering user questions about the system/process, and triages user error from system error.
- Coordinates the communication of all upcoming system changes, training opportunities, and upcoming courses, to include maintenance of the associated training websites and calendars.
- As assigned, leads and directs the work of other trainers and consultants.
- Bachelor's degree
- At least 4 years - preferably six - of technical experience (technical writing, training, instructional design, course development, and training resource coordination)
- Experience conducting HRIS/technical training in a college or university setting preferred
- Experience training large groups and conducting face-to-face training strongly preferred
- Experience with applications such as Workday, PeopleSoft, Oracle, SAP, and Cognos
- Proficiency in creating web-based training, classroom, and instructional materials, devices, teaching aids, user guides, and technical/troubleshooting manuals
- Proficiency in Microsoft Word, Excel, PowerPoint, and Visio
- Superior skills in organizational, coordination, and verbal, written, and interpersonal communications with the ability to produce high quality deliverables on time
- Superior diagnostic, communication, presentation, and technical skills
- Ability to communicate complex material in a straight forward manner to diverse HRIS users with different needs and different levels of expertise in the system communities, to include senior executives, faculty, administrators, students, and IT professionals
- Ability to work collaboratively among a broad range of HR and IT professionals - to include instructors, managers, and clients - to identify training needs
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