Assistant Executive Housekeeper (MGM National Harbor)
Grade: POSITION RESPONSIBILITIES/DUTIES:* Manage all day to day operations for the Housekeeping department.* Assist with the development of budgets to ensure each area of responsibility operates within established cost while providing maximum service.* Under the direction of the Director Housekeeper, operates the divisions under his or her control in the most efficient manner possible through effective application and enforcement of company policies, the use of methods described in standard operating procedures and the use of sound management principals.* Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.* Constantly seek newer methods, techniques, equipment and materials which will improve the overall operation of the divisions and which will provide a more efficient operation at a reduced cost.* Execute plans, actions and standard operating procedures for the operation and administration of assigned divisions. Maintains scheduling procedures, taking in to consideration occupancy percentages, time and use of facilities and related public, specialty areas and events.* Execute a training program within the assigned divisions which will enable positions of increased responsibility to be filled from within the department.* Oversee the cleanliness of guest rooms, public areas and associated facilities assigned to the housekeeping department. Accomplishes assigned tasks through proper training, motivation and supervision of all personnel assigned to the areas of responsibility.* Coordinate with departments in the hotel/casino to guarantee minimum disruption in the overall operation of the hotel.* Perform the duties of an emergency response team member.* Other job related duties as requested SUPERVISORY RESPONSIBILITIES:* Housekeeping Floor Supervisors EDUCATION and/or EXPERIENCE:Required:* Bachelor's degree in Hospitality, Business Management, related field, or equivalent work experience.* At least five (5) years of experience in management* At least three (3) years of experience in housekeeping* Effectively communicate in English, in both written and oral formsPreferred:* Bilingual, English as the primary or secondary language* Previous experience working in a similar resort setting CERTIFICATES, LICENSES, REGISTRATIONS:* Proof of eligibility to work in the United States KNOWLEDGE/SKILLS/ABILITIES:* Organizational skills to function effectively under time constraints and within established deadlines with particular attention to detail.* Computer experience with AS400, Excel and Word, ability to schedule employees in order to maximize efficiency and fairness.* Ability to schedule employees in order to maximize efficiency and fairness.* Excellent customer service skills.* Interpersonal skills to effectively communicate with all business contacts.* Ability to effectively communicate in English, in both oral and written forms.