Technical Support Specialist II Sentara College of Health Sciences

Chesapeake, VA
May 02, 2018
Jun 13, 2018
Full Time
Job Description: Sentara Healthcare is currently recruiting for an experienced Technical Support Specialist for the College of Health Sciences in Chesapeake, Virginia. This is an excellent opportunity for career IT technical support technicians. Applicants with a background in educational or healthcare systems are encouraged to apply.\\
The Sentara College of Health Sciences offers its students a broad range of experiences and opportunities. Sentara College of Health Sciences is owned and operated by Sentara Norfolk General Hospital, which is owned and operated by Sentara Healthcare, a not-for-profit integrated healthcare system located in Norfolk, Virginia. Sentara facilities are located in the Hampton Roads region of Virginia, in western Virginia, central Virginia, in northern Virginia, and in northern North Carolina. The College is located in Chesapeake, Virginia. Sentara Norfolk General Hospital, a 555-bed acute care hospital, serves as a primary teaching facility for the College as well as for Eastern Virginia Medical School. The hospital has earned international recognition for its medical firsts, such as the conception and birth of the nation's first in-vitro baby and the use of revolutionary procedures in reconstructive surgery. Sentara Norfolk General Hospital is also regionally and nationally known for many of its highly specialized services, such as cardiac, cancer, high-risk pregnancy, trauma, transplant, and microsurgery. The hospital is recognized as the area's only Level I Trauma Center.

In addition to Sentara Norfolk General Hospital, students at the Sentara College of Health Sciences use hospital units and facilities throughout Sentara Healthcare for clinical experiences. Other Sentara acute care hospitals include Sentara Virginia Beach General Hospital, Sentara Bayside Hospital, Sentara Heart Hospital, Sentara Leigh Hospital, Sentara CarePlex Hospital, Sentara Williamsburg Regional Medical Center, Sentara Obici Hospital, Martha Jefferson Hospital, Sentara Rockingham Memorial Hospital, Sentara Northern Regional Medical Center, Sentara Halifax Regional Hospital, and Sentara Albemarle Medical Center. Other Sentara facilities include outpatient and diagnostic centers, physician practices, urgent care centers, nursing and assisted living centers, adult day care centers, and a home healthcare agency. Professional partnerships or affiliations exist with other healthcare organizations, such as The Children's Hospital of The King's Daughters. This wide diversity provides students with excellent clinical opportunities. These facilities also employ graduates of Sentara College of Health Sciences, graduates who are prepared with insight and sensitivity that set them apart from all others.

The Technical Support Analyst manages technical support and operational customer support service needs for students in the College; serves as on-site technical lead for the distance education programs and issues with computer/printer/copier/faxes.

Education Level
Bachelor's Level Degree - COMPUTER SCIENCE - Experience in lieu of education: Yes OR
Bachelor's Level Degree - INFORMATION TECHNOLOGY - Experience in lieu of education: Yes

Required: Computer Operations - Previous experience, Information Technology - Previous experience

Preferred: None, unless noted in the “Other” section below

None, unless noted in the “Other” section below

Required: Active Learning, Active Listening, Communication, Critical Thinking, Instructing, Learning Strategies, Speaking, Writing

Preferred: None, unless noted in the “Other” section below

Bachelor's degree or 4 years related experience required.