Multimedia Communications Specialist - 1513

Lexington Park
May 03, 2018
May 30, 2018
Full Time

The MIL Corporation seeks a Multimedia Communications Specialist to support a Federal Government client at our Lexington Park, MD location. The Multimedia Communications Specialist will provide technical and operational troubleshooting and testing of audio-visual equipment and systems. The MIL Corporation provides financial support and paid time for continued education leading to industry certifications and employee career development.

• Perform initial setup, testing and troubleshooting on various types of AV systems and equipment to include, but not limited to: Video Teleconferencing systems; Audio systems (Program and Speech, DSP based systems); Video Wall Display Systems; Custom Signage Systems; Crestron and AMX Control Devices; Cisco UC & Cisco TelePresence systems; ClearOne Converge Audio Processors; Vaddio PTZ Wall Cameras; Barco & Planar Display Technology; Extron XTP, Crestron, and AMX matrix systems
• Provide onsite guidance and expertise during onsite system installation, testing and customer acceptance
• Create custom system testing documentation
• Troubleshoot system issues to determine and find resolutions, or appropriate usage
• Work with manufacturers to develop relationships related to equipment servicing (technical support, securing return authorizations, complete repair functions required to resolve customer issues)
• Assemble reports and in-house paperwork to record equipment and system testing results
• Escalate trouble calls to Tier III support as required by capturing detailed trouble reports and troubleshooting steps, following Tier III recommended trouble shooting procedures;
• Process RMAs to OEM / Vendors

Required Qualifications
• Bachelor's in a Multimedia Development discipline and 3 years progressive experience in audio, video, broadcast, or print media development with a basic knowledge of systems integration -OR- HS/GED with seven years progressive experience in audio, video, broadcast, or print media development with a basic knowledge of systems integration
• Ability to travel worldwide, up to 20 percent of the time
• Possess active Secret security clearance
• CTS cert from Avixa plus manufacturer certifications (AMX, Crestron, ClearOne, Extron, or Cisco)
• Competent in reading and interpreting system block and room elevation drawings
• Ability to maintain a valid driver's license with clean driving record
• Ability to stand, kneel and/or crouch for long periods of time
• Ability to climb ladders and scaffolding
• Ability to lift a minimum of 50 pounds
• Ability to work in high places, as well as small cramped places
• Ability to work in hot humid places, as well as cold places

Desired Qualifications
• 5+ years direct audio-visual experience
• AMX and Crestron programming experience
• Extron XTP switch configuration experience
• Top Secret clearance


All applicants for this position must possess and be able to maintain a Secret clearance; please note that the clearance process takes into account financial background aspects.

The MIL Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.