Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed No
Time-in-grade: Applicants who are current Federal employees or who have held a GS grade anytime in the past 52 weeks must also meet time-in-grade requirements. Example for a GS-07 position you must have served 52 weeks at the GS-06 level.
Specialized Experience (GS-07)
Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Serving as timekeeper (including reconciling time/attendance records when needed); transmitting documents and communications; organizing and scheduling meetings, calls and functions in support of office needs and legal service delivery. Performing a variety of case and program management tasks with minimal oversight and direction, including but not limited to, entering and editing confidential and sensitive case information related to all DVA legal servicing needs using the OGC electronic time and case management system. Receiving incoming telephone calls, and serves as the office first point of contact, greeting and directing visitors to the appropriate staff member, after ascertaining reason for visit and apprising staff member of the same. Providing information and assistance to visitors, claimants, petitioners, and/or their representatives in response to telephone, walk-in, or written inquiries. Being a responsible party for non-complex case assignments, including cases where quality legal service can be delivered by following established instructions, checklists, and/or guidance.
NOTE: Graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.
Additional information on the qualification requirements are outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's website at http://www.opm.gov/qualifications.
You will be rated on the following competencies based on your application for this position:
Competency 1 - Customer Service
Competency 2 - Technical Competence
Competency 3 - Interpersonal Skills
Competency 4 - Writing
Competency 5- Applies Technology to Tasks
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to: responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report attendance and/or degrees from only these schools. Applicants can verify accreditation at the following websites: www.ed.gov/admins/finaid/accred/index.html and http://ope.ed.gov/accreditation/.
Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified, you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about CTAP and ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/rif/employee_guides/career_transition.asp
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
"If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application."
MAILED/EMAILED APPLICATION WILL NOT BE ACCEPTED. ANY APPLICATION MATERIALS SUBMITTED VIA MAIL/EMAIL WILL BE DESTROYED AND NOT RETURNED.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).Read more Security clearance Public Trust - Background Investigation