Patient Account Rep - Credit Department
This is in the Credit department meaning the account balance is a credit, something is wrong, payment is on the wrong account, charges have been removed or someone over paid.
The person needs to have experience in account reconciliation, follow up and medical claims experience. Understanding coordination of benefits of insurance carriers, charges, rebilling.
Critical Thinking skills
Experience with wide variety of Insurance carriers including Medicare and Medicare Replacement plans preferred.
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Keyword Credit, billing, account balance
The employee is responsible for the following in assigned areas: billing for medium and low dollar claims, daily reconciliation, registration, auditing, and collection of information. Responds to phone inquiries and follows up to obtain information requested.
High School Grad or Equivalent
Required: None, unless noted in the “Other” section below
Preferred: Billing - 1 year
None, unless noted in the “Other” section below
Required: Communication, Complex Problem Solving, Mathematics, Microsoft Excel, Microsoft Word, Reading Comprehension, Service Orientation
Preferred: None, unless noted in the “Other” section below