Patient Account Rep - Credit Department

Chesapeake, VA
Apr 19, 2018
Jul 27, 2018
Full Time
Job Description: This is in the Credit department meaning the account balance is a credit, something is wrong, payment is on the wrong account, charges have been removed or someone over paid.

The person needs to have experience in account reconciliation, follow up and medical claims experience. Understanding coordination of benefits of insurance carriers, charges, rebilling.

Critical Thinking skills
Experience with wide variety of Insurance carriers including Medicare and Medicare Replacement plans preferred.

Sentara Benefits:

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

Keyword Credit, billing, account balance

The employee is responsible for the following in assigned areas: billing for medium and low dollar claims, daily reconciliation, registration, auditing, and collection of information. Responds to phone inquiries and follows up to obtain information requested.

Education Level
High School Grad or Equivalent

Required: None, unless noted in the “Other” section below

Preferred: Billing - 1 year

None, unless noted in the “Other” section below

Required: Communication, Complex Problem Solving, Mathematics, Microsoft Excel, Microsoft Word, Reading Comprehension, Service Orientation

Preferred: None, unless noted in the “Other” section below

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