Service Technician

Leonard Paper Company
Baltimore, MD
Apr 17, 2018
Apr 18, 2018
Accountant, IT
Specialty Trades
Full Time
JOB TITLE: Service Technician GENERAL SUMMARY: Inspects, diagnoses, services and repairs motorized power equipment specializing in Janitorial Maintenance machines. CORE FUNCTIONS: . Uses many strategies to diagnose the source, and extent, of a problem with power equipment ranging from vacuums to propane engine buffers. . Ability to determine mechanical, electrical & fuel problems and make all necessary repairs. . Travel to customer locations to diagnose floor care equipment on site. . Utilize basic computer skills for time keeping, machine diagnostics and part lookup. . Other duties as required to satisfy customer requests in regards to the repairing of floor care equipment. DETAILS OF FUNCTIONS: Attention to Detail: Some parts need to be installed exactly or they will not work. The ability to focus on the minute details of the repair will be necessary. Mechanical Skills: Will need familiarity with parts and components of fuel engines, electrical and battery operated equipment, as well as all of the tools needed to fix them. Technical Skills: Technician will need to be familiar with electronic diagnostic equipment to troubleshoot repairs. Manual Dexterity: Good hands and great hand-eye coordination are needed. Troubleshooting Skills: Technician needs to be able to look at components, identify problems and think about possible solutions. Customer Service Skills: Must be able to develop & maintain business relationship with customers and co-workers. Must also develop clear and effective written communication skills in order to coordinate with office to expedite and ensure a high standard of the service quality.

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