Director of Facilities and Construction Management
The Director of Facilities and Construction Management (DFCM) is responsible for leading, planning, coordinating and managing facility and construction functions at The Inn. The DFCM coordinates the general upkeep and maintenance of The Children's Inn building and grounds. The DFCM also manages relationships within the NIH Facility and Amenities community to ensure the effective operations of The Inn. The DFCM is primarily responsible for coordinating all design, renovation and new construction for The Children's Inn, which includes projects funded by The Inn, NIH, or together in partnership. The DFCM is a member of the Program and Services Team and the Senior Leadership Team. LEADERSHIP AND MANAGEMENT : Provide the leadership, management and vision necessary to ensure proper organizational controls, reporting procedures and personnel in place to effectively deliver best practice services in facility management to resident families Recruit, train, develop and supervise the Facility Coordinator Oversee maintenance and landscaping contracts ensuring that the safety, cleanliness, orderliness and beauty of The Inn are maintained Coordinate and monitor all maintenance and repair activities conducted by NIH and outside contractors Assist with the coordination of staff trainings related to safety and security; including development and maintenance of CAP and COOP emergency response Train and coordinate volunteers and volunteer groups working on facilities projects Motivate employees for peak performance and creative thinking regarding departmental operations Maintain communication and relationships with NIH contacts and community at large Demonstrate a commitment to biomedical science and the future in healthcare facilities management Coordinate with the COO, CPSO and CEO in formulation of departmental goals and objectives and their implementation through appropriate policies and procedures GUEST RELATIONS: Promote a homelike environment of support and understanding for residents of The Inn Demonstrate positive and meaningful engagement with all families and key stakeholders Ensure proper enforcement of Inn and House rules and manage conflicts when necessary Maintain flexibility and acknowledge stress of communal living Meet reasonable needs of Inn residents ADMINISTRATION: Manage and monitor administration of facilities related contracts Maintain contact with directors, administrators, supervisors, architects, engineers, and other personnel to facilitate the timely accomplishment of all projects and assignments Ensure quality of contractual work and identify cost over runs, risk management, reporting discrepancies to the COO and CPSO Maintain accurate paper and electronic records for Inn operations, including supply inventories, reports, mechanical equipment, purchase orders, warranties, parts lists, operating instructions, and other documents retaining to preventive maintenance and repairs conducted Create, revise and maintain program manuals, policies, procedures, forms, emergency plans and procedures Maintain facility reporting database Through the Resident Managers, assure timely communication with residents regarding changes in facility maintenance schedules and/or activities Other administrative duties as assigned FACILITIES MANAGEMENT : Serve as building manager; coordinate periodic inspections of the facility, including sleeping rooms, kitchen and laundry room equipment, building systems and grounds to ensure appropriate operating conditions and standards of cleanliness are maintained; note variances and arrange for corrective services Maintain and update maintenance schedules and requests, including annual walk-through with NIH Facility Manager and Building Engineer Work in conjunction with other members of the Program and Services team to inventory, maintain and stock supplies for families, emergency preparedness, vehicle maintenance, and linens Ensure proper and timely inspection of security and fire systems; educate staff and residents regarding security and fire safety Evaluate and facilitate preventive maintenance programs to ensure that proper procedures, frequencies, documentation, and quality levels are achieved Coordinate with NIH to ensure routine and periodic evaluation, replacement and documentation of electrical, mechanical, and emergency systems to ensure proper levels of operation and redundancy Perform the duties and responsibilities of other positions within the Facilities Department as skills and experiences permit Ensure the successful operation and maintenance of all vehicles belonging to The Inn Attend Board and other designated meetings, when requested by the CEO/COO/CPSO, to provide updates on the condition of the building and grounds and recommendations for major building and system repairs and new equipment requirements CONSTRUCTION MANAGEMENT Serve as TCI's representative and Project Manager for all construction, renovation, and improvement projects, regardless of funding source Read, understand and interpret blueprints, drawings, floor plans and schedules as they relate to electrical, mechanical, plumbing, HVAC equipment, building structures and Inspect and verify the satisfactory completion of all construction projects throughout the facilities; ensure that specifications for construction projects are met along with verification of all warranty work Provide assistance in selection of building design, operating systems and equipment Participate in, and ensure the accurate transmission of staff input to the design team for all projects Review plans, contracts, and specifications for completeness, scope of work, and building feasibility Responsible for final selection and ordering of finish products, fixtures, and furniture If Inn funds are involved, prepare a project budget and maintain an accurate accounting of costs and approve all invoices Qualifications : Education: Bachelor's Degree required. Preference given to those with a Master's Degree Experience: Minimum eight years facilities management required Experience in a health care facility required; preference given to candidates acquainted with the needs of people in stressful or crisis situations Understands medical research and infection control in a clinical environment Experienced and proficient with a wide range of personal computer hardware and software, including desktop publishing, and spreadsheets Successfully performed high level decision-making in operational management capacity Proven experience in effectively planning, organizing, administering, coordinating, reviewing, and evaluating in the management of facilities Skilled in successfully and professionally representing the department and The Inn in a positive manner Must have valid driver's license in the State of Maryland with a clean driving record Skills/Traits: Must have strong management and oral and written communication skills Should have strong facilitation skills Should be friendly and tactful with a compassionate personality Attention to detail and good responsiveness to deadlines necessary Skilled in responding and developing plan of actions quickly when urgent needs arise Skilled in working in and promoting a team atmosphere Must be flexible, when necessary, and demonstrate good decision-making ability in order to protect the safety and security of Inn residents Must have knowledge of various building codes, procedures, guidelines etc., that apply to hospitals and health care settings Health: Must be in good general health with no history of chronic diseases that could be hazardous to the residents of The Inn Must possess the necessary physical requirements, with or without the aid of mechanical devices, to safely perform the duties and responsibilities of this position to include: performing tasks requiring bending, stooping, kneeling and lifting Schedule : Official schedule is Monday through Friday, plus the ability to respond to emergency facility situations that may arise during off-hours.