IT Management Consultant
Systems Alliance is a full-spectrum technology consulting and software company serving commercial, higher education and healthcare clients across North America. From our flagship office in Hunt Valley, Maryland, we provide a full spectrum of technology consulting services and products from digital strategy and marketing services, web design and development, packaged software implementation, and IT strategy, and operations consulting all with the goal of helping clients thrive. Our IT Strategy and Operations practice helps clients optimize their IT service delivery capabilities. We are seeking skilled practitioners to join our team and experience the satisfaction of delivering complex IT Strategy, Organization Design, IT Process Improvement and Infrastructure Optimization consulting services to our Fortune 500 clients. If you have proven consulting experience, identifying and resolving client issues across the enterprise IT value chain, this may be the role for you!Essential Roles and Responsibilities Qualify, scope and design client projects under the supervision of SAIs senior leadership, business and technical consultants, as well as with members of the business development team Participate in organization, process and technology assessment and improvement projects and workstreams Deliver measurable results for our clients Utilize domain experience to introduce clients to best practice methods, models and techniques for improving IT service delivery Leverage your business and technology related experience and insights to develop IT performance improvement service offerings and solution sets Collaborate with the SAI leadership team and colleagues to develop and implement practice growth plans Desired Knowledge, Skills and Abilities Current knowledge of IT service management frameworks such as ITIL and COBIT Ability to work well with others, collaborative by nature and focus on delivering results Substantial exposure to information technology, including enterprise hardware platforms, software applications and service delivery processes Understanding of cloud-based web technologies preferred IT project and portfolio management exposure Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team oriented environment A constant learner who is excited by the opportunity to help clients in disparate industries address a wide range of issues Ability to communicate clearly (written and verbal), create and present high value deliverables, proposals and presentations to varying audiences Required Education and Experience Bachelors degree in Business or Information Technology At least 2 years of relevant consulting experience or five years of relevant industry IT experience including the design and successful delivery of IT projects and services Experience delivering IT strategy, IT organization design, IT process improvement, and/or IT infrastructure optimization related services in an industry setting preferred Why Work With Us? Its an exciting time at SAI. Were in growth mode. We recently introduced a unique new product that will help revolutionize how companies conduct business. This will enable us to reach all new markets and engage in valuable, high-level business partnerships. We work with some outstanding clients. Do you know who helps Walmart streamline their internal operations? Who partners with Johns Hopkins Medicine to communicate their world class brand? Who helps Stevenson University attract more and better students? We do. We're trusted by IT and business decision makers for our technical expertise, management skills, industry insights and partnerships. Your voice will be heard. Were big enough to do great work, yet small enough that you can have a real impact. Opinions and ideas are encouraged and valued. Youll grow professionally. We want our team members to continue to develop in their professions and stay on top of industry trends. Youll have the opportunity to share your expertise and raise your professional profile through our blog, webinars, conferences and team collaboration events. Youll work with great people. SAI is known for hiring nice, smart people who balance hard work with fun. We strive to make our work environment pleasant and productive, without interoffice politics. Location, location, location. Conveniently located off I-83 across from Hunt Valley Towne Centre, our office building has terrific amenities including a fitness center, deli, dry cleaner, auto detailer and more. Competitive salary and benefits. Youll work hard, and youll be compensated accordingly.