Help Desk/Systems Administrator

Washington, DC
Apr 17, 2018
Apr 18, 2018
Full Time
Description: JobDescription: We are seeking a Help Desk/ Systems Administrator to support our Naval Research Lab customer in Washington, DC (MD side of Wilson Bridge at 295). Help Desk/ Systems Administrator will answer and solve all customer IT problems that the Help Desk is responsible for handling. Candidate must prioritize tasks and successfully complete all assigned projects; manage appropriate licenses and warranties for computer hardware and software; log and process user requests submitted via the ticketing system; work with end-users to improve customer satisfaction; provide friendly, professional customer service. Specific duties will include: Administer servers, desktop computers, printers, phones, smartphones, software deployment, security updates and patches. Deploys laptops, desktops, smart phones, printers and scanners Primary interface with the customer for help desk issues Supports/coordinates on-site installs/upgrades Troubleshoots all hardware/equipment/software and system problems Performs system-level preventive maintenance Suggests new/alternative suggestions for service improvements Activate user services/accounts Qualifications: Bachelor's degree in Computer Science, Information Technology, Information Systems, or other related technical field with a minimum of six (6) years of experience; 8+ years is preferred. Must have a minimum of 6+ years of experience with the following: Windows OS administration IT help desk support experience Relevant computer hardware and software applications, including VPN clients, TCP/IP, Active Directory, Exchange, Back-up and Antivirus Must have working knowledge of Windows 10 operating systems and MS Office Suite Security+ certification SECURITY CLEARANCE: This position requires the candidate to already possess an active Top Secret security clearance and to maintain the clearance. About Peraton Peraton provides innovative, reliable solutions to the nation's most sensitive and mission-critical programs and systems. Peraton has significant experience providing highly differentiated secure communications, space, and technology solutions to key customers, and has become a trusted partner on missions that are critical to the security priorities of the United States. Capabilities include complex software and technology services and solutions, as well as end-to-end mission operations abilities, including Software Systems Development, Cyber, Modeling & Simulation, Mission Operations, Signal Intelligence (SIGINT), and Quick Reaction Capabilities (QRC) / Research & Development. The company is headquartered in Herndon, VA, with approximately 3,500 employees across the US and Canada. We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identify, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. 20180304-21481 #CJPost Location: USA-Washington DC Activation Date: Tuesday, April 3, 2018 Expiration Date: Thursday, April 4, 2019 Apply Here

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