Sr.Business Information Analyst

Employer
Bank of America Merchant Services
Location
Hagerstown, MD
Posted
Apr 17, 2018
Closes
Apr 18, 2018
Function
Analyst, Business
Hours
Full Time
Bank of America Merchant Services connects businesses and consumers by doing payments better. In an increasingly complex marketplace, we empower businesses to give consumers the right commerce experience. We consult with businesses to customize solutions that integrate selling channels, open new markets, solve problems using data, stay secure and, ultimately, accomplish more. Banc of America Merchant Services, LLC is the result of a strategic alliance between Bank of America and First Data Corp. As an industry leader with a powerful commitment to the merchant business, Bank of America Merchant Services delivers a comprehensive suite of innovative payment solutions to merchants of all sizes. We are the number one US payments processor today with over 13.5 billion credit card transactions processed annually, representing approximately 300,000 merchant based relationships. We have industry-leading products, world-class technology solutions, an expansive geographic footprint, and 2,100 full-time associates. We offer outstanding career opportunities and advancement and we promote a healthy work/life balance through special benefits and programs. Bank of America Merchant Services is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled. The Sr. Business Analyst must collaborate across multiple teams and functions to understand the business and sales strategy, support lead and campaign management for small business, and develop end-to-end data reporting solutions. Essential Functions Develop and maintain SQL processes to support small business end-to-end campaign management Systemically manage leads and opportunities within the Salesforce.com CRM system Develop SQL database applications Design, develop and maintain management reporting using Microsoft Reporting Services and Excel Creates and runs ad-hoc data queries to support business needs Gather and translate reporting requirements into insightful and visual reports Write and execute T-SQL code statements to generate datasets for reporting and analysis Experience 3-5 years' experience in designing, developing and maintaining complex reporting structures and systems 2-3 years' experience with advanced T-SQL Skills Bachelor's Degree in Computer Science, Management Information Systems or related field. Knowledge of Microsoft Business Intelligence Suite. Experience applying the principles, theories, practices and techniques of relational database theory. Analytical, planning, organizational, and time management skills. Superior technical aptitude. Experience using Microsoft SSRS. Highly motivated to succeed in a performance driven environment. Ability to multitask and change direction in ever changing environment. Strong communication including oral and presentation skills. Knowledge of payments industry. Experience with Salesforce.com and its reporting capabilities is a plus. Tools T-SQL/SSRS Salesforce.com Microsoft Office Physical Requirements Standard office environment: work typically involves close visual acuity on a computer to access view, read, prepare and analyze data and other written communications. Travel Up to 10% This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change 5206 #LI- BD1 Bank of America Merchant Services ensures equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer's legal duty to furnish information. Nearest Major Market: Hagerstown Job Segment: Information Systems, Bank, Banking, Computer Science, Database, Technology, Finance