Operations Manager, Infrastructure Support

Amdex Corporation
Bethesda, MD
Apr 17, 2018
Apr 18, 2018
Full Time
JOB NUMBER: 1158 | LOCATION: BETHESDA, MD | CLEARANCE/ACCESS LEVEL: NACI AMDEX is a seasoned high-technology services firm specializing in Program & Portfolio Management, Data Management and Cloud Computing, Cybersecurity & Infrastructure, leveraging experience and trusted talent to solve the federal government's most pressing business and technical challenges. Our staff is a family of professional individuals who provide services that exceeds our client's' objectives. We value our employees and do all we can to take care of them. Operations Manager, Infrastructure Support Manage an infrastructure support project that delivers website, service desk, network, and security services to the National Institutes of Health (NIH). Description * Manage an infrastructure support project that delivers website, service desk, network, and security services to the National Institutes of Health (NIH). * Provide support to NIH CIO, and ISSO for IT Strategic Planning and tactical planning for projects. * Providing IT advisory/consultant services to staff ranging from advice in selection and deployment of hardware and software solutions in support of research programs and administrative tasks. Act as business technology advisor, ensure the best technology investments are made and produce the return on investment (ROI). * Make regular presentations on work-related topics to the CIO. * Perform complex technical, engineering, design, architectural, business case and/or related information technology tasking necessary for execution of the project. * Manage and track project requests, milestones, and schedules. * Assist staff with the development of business cases, proposing options and conducting PMO meetings. * Business analysis support, such as an analysis of alternatives. * Implement and oversee quality assurance processes for a network, help desk and security-focused task order. * Support end-user communications and training. * Ensure systems are maintained under configuration control and that documentation is updated. * Perform projects in accordance with all NIH IT Governance policy and requirements, including Enterprise Performance Lifecycle framework (EPLC), Capital Planning and Investment Control (CPIC), Standard System Development Lifecycle (SDLC) and Project Management. Qualifications * Bachelor's degree in a relevant field. * PMP Certification required * Prior experience supporting NIH is preferred and/or prior experience supporting HHS, or another Government agency is required. * Experience supporting operations that involve biomedical research is preferred. * Direct experience in similar tasks within the last 2 years. * Experience with VMWare technologies, Storage Area Networks, Drupal, and SharePoint within the last 2 years. AMDEX Corporation offers a competitive salary package and attractive benefits package. Group Health Insurance Medical Dental * Ortho available Vision Employer Paid Life and Disability Insurance 10 Federal Holidays PTO accrual with annual cash-out program available 401(k) Plan with company match Flexible Spending Accounts: Medical, Dependent, Transit Tuition Reimbursement Training Assistance Visit our careersite at www.amdexcorp.com/careers. SDL2017

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