Constituent Engagement Specialist

American Physiological Society (APS)
Bethesda, Maryland
Apr 16, 2018
May 02, 2018
Full Time

The American Physiological Society (APS), a non-profit scientific member society, is seeking a Constituent Engagement Specialist to be responsible for supporting successful relationships with the Society’s constituents to enhance the overall experience of APS member and non-member communities. This position will coordinate the development and implementation of strategies to meet APS growth goals while providing customer service related support for members and non-members. Key responsibilities include but are not limited to:

  • Processing orders, refunds, claims, change of address, and other member/subscriptions/products related transactions
  • Monitoring and responding to inquiries form member and non-member constituents
  • Liaising with Membership Committee and Fellows of the APS, tracking action items and deliverables
  • Working closely with Director and Marketing to develop and implement effective recruitment and retention strategies for member non-member constituents
  • Representing Society at industry events and assisting in creating plans of action focused on engagement, recruitment and retention

Skills & Qualifications

  • Completed college courses preferred
  • Expert customer service
  • Expert communication skills
  • Strong attention to detail
  • Experience with MS Office Suite

How to Apply:

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Please send a cover letter and salary requirements with your resume

For more information on APS, please visit:


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