Pharmacy Technician - Customer Service - 772498BR

Employer
CVS Health
Location
Salisbury, MD
Posted
Apr 16, 2018
Closes
Apr 20, 2018
Function
Customer Service
Hours
Full Time
Job Description Do you want to make a difference in someoneA cents € (TM) s life? Are you ready to have a career with purpose? Omnicare, a wholly owned subsidiary of CVS Health, provides comprehensive pharmaceutical services to skilled nursing and assisted living facilities across the United States. Due to the rapidly growing healthcare sector, we are have exciting opportunities to people at all career levels. While employees learn and develop their careers, they also receive a competitive salary and benefits package. We are committed to helping our employees succeed. We believe in continuing education, internal advancement, and providing opportunities for career development wherever and whenever possible. Although Omnicare pharmacies are not open to the public youA cents € (TM) ll work amongst great colleagues in a supportive environment aligned with the companyA cents € (TM) s mission, allowing our customers to focus on giving their patients the best care. You can start your career on the path youA cents € (TM) d expect from an industry leader and join our team today. In addition to career growth, other benefits offered include: A cents € cents Competitive pay and benefits A cents € cents Paid training A cents € cents Fast track career progression A cents € cents Employee discount programs As a Pharmacy Technician at Omnicare you will: Provide superb customer service and have well-developed written and communication skills in order to answer incoming customer calls, communicate with customers on urgent requests, and communicate with medical/nursing staff to obtain/provide key information while ensuring that adequate research and follow up occurs Be responsible for accurate data entry, understanding basic pharmacology, abbreviations, brand and generic comparisons in order to accurately enter, interpret prescriptions for filling and continually using excellent math skills, detail orientation and analytic skills Work in a fast-paced environment and meet deadlines with flexibility while preparing and processing medications through actions that may entail prepacking bulk medicines, filling bottles with prescribed medications, mixing preparations and typing and affixing labels Resolve issues and/or processing medications through the automation equipment in accordance with established policies and procedures Maintain automation equipment according to standards and ensure that it is operating at optimal levels by providing product, picks and inventory in a timely manner and as scheduled and work with support staff/Omnicare Automation Services to identify machine abnormalities, breakdowns and/or failures Assist in reviewing each facilityA cents € (TM) s drug packaging requirements so drug bagging and boxing is done accurately so drugs arrive at the point of distribution in a timely manner Review reports and maintain inventories and supplies to facilities Ensure and maintain a safe and clean work environment while complying with local, state, and federal laws, regulations, and policies Perform other duties as assigned Required Qualifications Certification/licensed/registered pharmacy technician or as required by state law. Successfully complete a background check and drug screen. Preferred Qualifications Prior long term health care experience. Previous pharmacy technician experience. Physical Demands: May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day. May be necessary to work extended hours as needed. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Visual acuity to see and read fine prints. Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus. Must be able to hear normal voice sounds and be able to use a telephone and headset or handset. Must be able to read cursive handwriting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. A cents € cents Previous call center and/or data entry experience Education Verifiable High School Diploma or GED is required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the US We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nationA cents € (TM) s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking EEO AA CVS Health at mailto: CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: