Sales Associate - Tysons Corner

Gap Inc.
Mclean, VA
Apr 16, 2018
Apr 30, 2018
Full Time
Sales Associate - Tysons Corner **8034 TYSONS CORNER CENTER** **McLean, Virginia** **22102** **Job#: 222244** **Date Posted:Dec. 05, 2017** **Job Status: Part-time** Since the beginning, we've been inspired by everything women and girls are capable of, whether they're serious athletes or just getting into fitness. We create versatile premium performance apparel designed for a life in motion. Challenge fuels us and we are always reaching for the amazing. We're looking for people who find inspiration in the same things we do: the limitless potential of women and girls everywhere. If you share our passion for a healthy, active lifestyle, personal growth, innovative product and creating rewarding experiences - join our community. Athleta is a certified B Corp - put simply we put people and planet right up there with profit and we're committed to using business as a force for good. Alone we are strong, united we thrive. Together, we create the Power of She. **Click here to learn how we do more for employees.** at The Sales Associate acts as a field representative and brand advocate for Athleta. This role is responsible for engaging and connecting with each customer to provide the right service, thereby generating sales and brand loyalty. The Sales Associate utilizes expert product knowledge to educate, inform, inspire and wardrobe the customer. This individual takes pride in the brand, the product, the store and its team and works to deliver an innovative and compelling shopping experience. ESSENTIAL DUTIES & RESPONSIBILITIES: + Understands the holistic mindset of the Athleta brand and can bring it to life everyday + Embodies Athleta's culture and values in all aspects of their job + Consistently treats everyone with respect and contributes to a positive work environment + Brings Athleta to life, through creating a unique-to-brand shopping experience; fosters interaction similar to being a trusted friend and advisor through rapport & empathy + Displays a "customer first" mindset at all times; focuses on engaging with the customer to meet their individual needs + Ability to do what's right while balancing brand policy guidelines to promote an in-service mindset + Ensures desired brand experience is being fostered in store through individual and team customer interactions + Connects with customers by asking open-ended questions to assess customer needs and makes relevant merchandise/styling suggestions + Drives store sales by authentically suggesting additional items to customers to meet their active lifestyle needs + Stays current on all product knowledge and communicates features and benefits to customers to build customer knowledge and confidence in the product + Assists customers in finding out-of-stock items via catalog or on line, by using back-order capability, or by finding substitutions for out-of-stock items (understands and leverages in-store kiosk; catalog & website) + Takes daily direction from CORE Leader + Ability to establish & maintain effective relationships with employees and customers + Possesses a strong character/ethical core - distinctly knows the difference between doing what is right vs. doing the right thing + Ability to interact cooperatively and work as a team towards a common goal + Demonstrates a passion for delivering exceptional service everyday and inspires by example + Demonstrates a "can do" attitude, with drive and passion to sell and achieve all goals + Must be able to communicate effectively and respond to the needs and questions of peers and leadership in a timely manner. **Knowledge, Skills & Abilities:** + Skilled at making quality decisions, and follows written and verbal instructions to meet deadlines on tasks and projects. + Ability to sell, relate to others and communicate effectively + Open to performing multiple functions in the story beyond selling + Ability to receive feedback and to take action when appropriate + Ability to work a changing schedule to meet the needs of the business **Experience:** + Previous experience in retail and/or fitness industry preferred **Education:** + Some college preferred **Physical Requirements:** + Ability to travel as required + Ability to work nights and weekends as appropriate to schedule requirements + Ability to lift and carry 30 lbs. + Ability to maneuver around sales floor, back room and office areas This job description intends to describe the general nature and level of work being performed by associates assigned to this job. It is not intended include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. **KEY BENEFITS:** + Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. + One of the most competitive Paid Time Off plans in the industry.* + Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* + Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* + Employee stock purchase plan.* + Employees receive medical, dental, vision and life insurance.* + Employees can apply for tuition reimbursement.* + Family care programs. + Commuter benefits. + Pet Discount Program. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality at in the workplace in 2016. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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