Administrative Assistant IV - Supervisor
Provides administrative support to the Department of Family Services (DFS), Children, Youth and Families (CYF) Division. Manages and oversees the administrative support functions and staff for Protection and Preservation Services (PPS). Serves as the lead Administrative Assistant and supervisor of administrative staff assigned to the program area. Performs complex administrative functions associated with the assigned program area. Performs special projects including research, and preparation of reports and correspondence. Develops systems for recordkeeping and collection of program data. Determines, reviews, and modifies administrative policies, procedures and methods to improve practices within assigned program area. Manages the administrative processes within prescribed program area including development and implementation of policies and procedures, and coordination with other CYF programs. Manage equipment and supplies. Serves as the administrative assistant to the program manager. Supervises admin assistants in units in conjunction with unit supervisors. Serves as the CYF communication bridge between the vendor and staff members for the clients' drug and alcohol test and screen. Sends and receives communications from all parties involved with the process. Duties are performed under the general supervision of the administrative manager. This position works out of the Pennino building but travel to other Department of Family Services (DFS) regional offices will be required.Employment Standards
Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).
Four years if front-line administrative and customer service experience supporting staff in a Human Services environment. Experience with basic Microsoft Applications and enterprise systems such as SAP, SharePoint, OASIS, Electronic Management Systems, etc. One year of supervisory experience of staff. Valid driver's license.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a check of the Child Protective Services Registry, and a driving record check to the satisfaction of the employer.
Certain positions with financial responsibility within this class may be subject to criminal background checks and/or credit checks as a condition of hiring and periodically thereafter, as determined by the department head. An applicant or employee may be required to submit a request for a criminal history record check and/or credit check to the appropriate agency. Applicants and employees within these select positions must demonstrate financial responsibility in personal finances as a condition of employment.
Duties are generally sedentary and performed in a normal office environment. Ability to stand, stoop, bend, stretch, walk climb, sit, lift and carry up to 20 pounds. Ability to use automated technology and keyboard driven equipment. Sufficiently mobile to deliver mail, messages and records.
Panel interview, may include a written exercise.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.