COMMUNICATIONS ASSISTANT

Location
Harrisonburg, VA
Posted
Apr 10, 2018
Closes
May 01, 2018
Function
Communications
Industry
Healthcare
Hours
Full Time
Job Description:
Sentara RMH Medical Center is seeking a full time Communication Assistant.

SCHEDULE
  • Night Shift 12A-8A with some evening shift required when needed.
  • Position will work rotating weekends and holidays.

Primary contact for voice messaging throughout the Sentara system. Responsible for providing outstanding customer service to all staff, community, physicians and patients utilizing the phone system and messaging applications. This position is the main point of contact for emergent and critical call requests throughout the enterprise.

Education Level
High School Grad or Equivalent

Experience
Required: Computer/Keyboard Skills - 1 year, Customer Service - 1 year

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
Required: Active Listening, Communication, Service Orientation, Speaking, Technology/Computer

Preferred: None, unless noted in the “Other” section below

Other
Previous healthcare and multi-line phone experience preferred. Understanding of medical terminology preferred.