Communications Assistant - Switchboard Operator

Location
Harrisonburg, VA
Posted
Apr 10, 2018
Closes
May 25, 2018
Function
Communications
Industry
Healthcare
Hours
Full Time
Job Description:
Sentara RMH Medical Center is hiring a full time Communication Assistant (Switchboard Operator.

Hours/Shift
  • Night Shift 12A-8A with some evening shift required when needed.
  • Position will work rotating weekends and holidays.

Facility Highlights

Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg, Virginia, serves a seven-county area with a population of 218,000 residents. The 238-bed community hospital partnered with the Sentara Healthcare system in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state of the art center equipped with the latest cancer fighting technologies available in the nation.

Sentara Benefits

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, please visit: https://www.sentaracareers.com/employment-benefits/

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!

Primary contact for voice messaging throughout the Sentara system. Responsible for providing outstanding customer service to all staff, community, physicians and patients utilizing the phone system and messaging applications. This position is the main point of contact for emergent and critical call requests throughout the enterprise.

Education Level
High School Grad or Equivalent

Experience
Required: Computer/Keyboard Skills - 1 year, Customer Service - 1 year

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
Required: Active Listening, Communication, Service Orientation, Speaking, Technology/Computer

Preferred: None, unless noted in the “Other” section below

Other
Previous healthcare and multi-line phone experience preferred. Understanding of medical terminology preferred.