Housing Specialist I

Gaithersburg Customer Service Center
Apr 06, 2018
May 24, 2018
Full Time
PD18-15 Friday, 6th April 2018 Housing Resources Gaithersburg Customer Service Center
Full Time
4 Year Degree

Determine eligibility and continued participation for HOC Housing Choice Voucher and Public Housing applicants and families. Duties include interviewing clients, certifying, recertifying annuals and interims, processing rent increases requests, negotiating rent amounts with landlords. Completing data entry, advising participants and landlords of program rules and regulations. Provide customer service to internal and external customers. Market the Housing Choice Voucher Program. Monitor clients for program compliance. Submit referrals as needed. Incumbent must have transportation as this position may work from various office locations. Must have own transportation as position may conduct home visits and work form various office locations.

  • Requires a Bachelor's degree in Social Work, Business Administration or Related Field
  • Strong communication skills and good customer service are required
  • Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary
  • Must obtain program certification within six (6) months of hire
  • Experience in the Housing Choice Voucher, Tax Credit or other subsidized program is a plus
  • Must have great verbal and written communication skills
  • Must be proficient with Microsoft Office

  • An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply.

Similar jobs