Recovery Coach Program Coordinator - Behavioral Health Supervisor
Coordinates the Recovery Coach initiative to engage people who have overdosed or have a substance use crisis in local emergency rooms in treatment and other recovery supports. Provides clinical oversight and supervision of Recovery Coach team. Serves as liaison with emergency room personnel, CSB entry, and CSB Medical Services. Dispatches Recovery Coaches as needed. Ensures that county, state and other policies are in place and followed. Develops business processes to assure that successful engagement results in treatment referral. Works closely with Police, Fire and Rescue and other public safety personnel. Acts as the primary link to develop cross-system procedures and standard operating procedures. Develops data monitoring approaches to measure and evaluate the Recovery Coach efforts and use data to improve programming. Provides outreach and education about the Recovery Coach program.
- Provides staff supervision for all clinical aspects of the program;
- Plans, assigns, and reviews work of team members;
- Interviews and selects candidates for various positions;
- Performs complex evaluations and makes independent diagnoses using Diagnostic and Statistical Manual of Mental Disorders and International Statistical Classification of Diseases and Related Health Problems (ICD) - 10;
- Provides individual, family and group treatment;
- Maintains a caseload of diverse, complex, and high risk individuals;
- Develops treatment plans and adapts treatment interventions and approaches;
- Provides assessment and treatment services to individuals presenting a wide variety of emotional, social, and mental disorders over a range of severity;
- Consults with professionals on a variety of problems including delivery of needed services for clinically complex cases;
- Provides liaison to community agencies to facilitate communication and service provision for individuals requiring multiple services;
- Develops and implements program activities and services, including training and educational activities;
- Under direction, develops and implements a specialized program which is designed to maximize the effectiveness and efficiency of service provision;
- Supervises day-to-day program operations;
- Promotes awareness of program services through presentations;
- Develops and monitors program's policies and procedures;
- Ensures that program is in compliance with applicable federal, state, and local policies, regulations, and statutes;
- Mediates and facilitates inter-and intra-program issues needing a systems perspective;
- Plans, recommends, and executes quality initiatives related to mental health standards;
- Monitors and analyzes the impact of psychotropic medication on an individual's functioning and mental status;
- Provides crisis stabilization and crisis management;
- Ensures that a facility is maintained in good operating condition and compliant with health and safety, licensure, and regulatory requirements.
- Extensive knowledge of the principles, theories, and methods of the psychological and social development of humans;
- Thorough knowledge of the elements of a comprehensive bio-psycho-social assessment and interviewing techniques;
- Thorough knowledge of and ability to implement recovery oriented practices and person-centered planning;
- Knowledge of major schools of treatment inclusive of substance abuse prevention and treatment methods/techniques;
- Core skills in motivational interviewing and cognitive behavioral therapies;
- Knowledge of psychiatric, psychological, sociological, and addiction terminology and concepts;
- Knowledge of clinical supervisory methods and techniques;
- Knowledge of alcohol and/or drug addiction and the physiological and psychological effects;
- Knowledge of existing referral agencies and community resources;
- Demonstrated case management skills;
- Ability to formulate diagnoses and to diagnostically interpret data obtained from psychological test results, social histories, and interviews;
- Ability to evaluate the severity of individuals' substance use, psychiatric symptoms, and impact on daily functioning; and implement commensurate level of treatment and support;
- Ability to manage a caseload and manage the workflow of the team;
- Ability to establish rapport and maintain effective relationships with individuals receiving services and the individuals and families who support them;
- Ability to prepare, produce, and conduct program presentations;
- Ability to develop, implement, manage, and evaluate programs;
- Ability to supervise and train service professionals;
- Ability to successfully perform as a team leader/member;
- Ability to evaluate performance, provide feedback, coach, correct, and implement personnel procedures;
- Ability to function independently in high stress situations;
- Ability to develop and maintain effective working relationships with subordinates, co-workers, supervisors, public and private sector organizations, community groups, and the general public;
- Ability to successfully perform as a team leader/member;
- Ability to communicate effectively, both orally and in writing;
- Ability to maintain records and prepare reports.
Graduation from an accredited college with at least a master's degree in social work, psychology, counseling, or nursing plus three years of clinical experience or a doctoral degree in psychology, social, counseling or nursing plus one year of clinical experience. Must be eligible to be licensed to practice in the Commonwealth of Virginia in one of the following: Licensed Clinical Social Worker, Licensed Professional Counselor, Clinical Psychologist, Licensed Marriage and Family Therapist, or Clinical Nurse Specialist.
CERTIFICATES AND LICENSES REQUIRED:
Certain positions within this class, as identified by the department, must be currently licensed to practice in the Commonwealth of Virginia in one of the following: Licensed Clinical Social Worker, Licensed Professional Counselor, Clinical Psychologist, Licensed Marriage and Family Therapist, Licensed Substance Abuse Treatment Practitioner or Clinical Nurse Specialist.
Certifications required within ninety (90) days from date of hire:
First Aid and CPR certification within 90 days of appointment and maintained throughout Community Services Board employment, for positions in residential and some outreach programs. Medication Administration Assistance Certification within 90 days of appointment, for positions in residential and some outreach programs.
Valid driver's license with fewer than six demerit points (or equivalent in another state) at the time of appointment and must be maintained throughout employment with Community Services Board.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to: complete a criminal background check, check of the child protective services registry, a check with the Office of the Inspector General (OIG), a driving record check and a TB test to the satisfaction of the employer. Require a National Provider Identifier.
Contingent upon area of assignment, some positions within this class:
Must be eligible to provide services that can be reimbursed by Medicaid in accordance with the Virginia Department of Medical Assistance Services' requirements and the Virginia Department of Behavioral Health and Disability Services;
Must meet the requirements to be a provider of Case Management Services as set forth by the Virginia Department of Medical Assistance Services.
Clinical Licensure; experience as a supervisor.
Ability to transport self to sites throughout the area. Ability to use keyboard-driven equipment. Ability to communicate orally and in writing. All duties performed with or without reasonable accommodations.
It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.