SENIOR BENEFITS SPECIALIST

Location
Norfolk, VA
Posted
Mar 30, 2018
Closes
May 02, 2018
Function
Nurse
Industry
Healthcare
Hours
Full Time
Job Description:
Sentara Corporate HR is currently recruiting for a full time Senior Benefits Specialist to join the Benefits Resource team.

Responsible for daily administration of benefit programs. Facilitates resolutions to complex benefits related inquiries as appropriate; provides benefits subject matter expertise. Ensures that all benefits representatives are kept up to date with program changes, provides interpretation of policy and procedures, investigates and resolves complex benefit issues, handles disputes and consistently document inquiries in the HR Help Desk solution. Works with the Benefits Team Coordinator and Manager to identify process improvement opportunities, and implements solutions as agreed. Recognizes service delivery gaps; recommends and implements solutions to meet service level agreements. Keeps abreast of regulatory developments. Position also provides support for the Team Coordinator and Manager to include support for projects, testing and plan audits. Communicates employee benefit programs at all levels.

Education Level
Bachelor's Level Degree - Experience in lieu of education: Yes

Experience
Required: Employee Benefits - 3 years, Human Resources - 2 years

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
Required: Communication, Critical Thinking, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Service Orientation

Preferred: None, unless noted in the “Other” section below

Other
HR Shared Service experience preferred

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