Help Desk Technician

Kforce Inc.
Beltsville, MD
Mar 14, 2018
Mar 15, 2018
Specialty Trades
Full Time
RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Technician in Beltsville, Maryland (MD). Duties & Responsibilities: Reports to and works under the direction of the IT Director Provides prompt and courteous service to end-user problems and inquires Installs, configures, and maintains desktop systems & peripherals, operating systems, and various desktop applications in a multiple network environment Installs, configures, and maintains Apple iOS devices, Android smartphones, deployed mobile applications, and VoIP phones Troubleshoots and resolves problems with workstation hardware, operating systems, network connectivity, applications, mobile devices, and VoIP phones within specified guidelines Coordinates with outside vendors for the

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