Customer Service Representative (Fairfax,VA)

Why You Want to Work Here: We are a fast-paced, rapidly growing financial software company located right in Reston, VA. We are looking for multiple customer service representatives to communicate with our clients, provide information and manage accounts. You ll gain hands-on experience in client services, accounting software, information technology and real estate. We offer room for growth and professional training! Responsibilities of Customer Service Representative: Assist customers with support inquiries, product configuration, basic troubleshooting Provide timely and accurate updates Guide customers through on-boarding process via phone or email Properly escalate unresolved issues to appropriate personnel Ensure information and issues are