Help-Desk Support Technician

Employer
GDKN Corporation
Location
Laurel, MD
Posted
Mar 14, 2018
Closes
Mar 15, 2018
Industry
Specialty Trades
Hours
Full Time
Description Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Travel is required using one's personal vehicle to provide Technology Support for Customers and to support Client's Core Technology solutions, Client's Small Package, Freight and SCS locations to supporting Client's technology infrastructure.