Software Engineer 3 (Woodbridge,VA)

Employer
TalentBurst
Location
Woodbridge, VA
Posted
Mar 14, 2018
Closes
Mar 15, 2018
Industry
Engineering
Hours
Full Time
Job Title: Software Engineer Job Location: Ashburn, VA Job Duration: 6 months plus Job Functions: Provide second level support of multiple 3rd party products (tools) used for Systems Management. These products/ tools are used by operational staff to monitor systems and services for actionable faults as well as asset inventory. Track issues via incident and problem resolutions related to the tools. Follow industry standard ITIL processes for IT Operations Management. Liaise and coordinate with Technical Leads, Engineers, and Developers to assist on implementation projects. Compose clear documentation and reports, assess Operational impacts, develop and improve support processes and solutions and

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