Customer Service Agent (Savage, MD)

Employer
Empire Auto Parts
Location
Savage, MD
Posted
Mar 14, 2018
Closes
Mar 15, 2018
Function
Customer Service
Industry
Other
Hours
Full Time
Auto Parts knowledge preferred, especially products and product lines of aftermarket car parts and accessories Basic computer literacy (data entry, word processing, accessing web sites, using electronic mail, using search engines) Responsible for providing amicable, courteous, personable, and professional customer service Answer multi-lined telephone inquiries regarding availability, pricing, and order inquiries Create customer sales invoices, handle exchanges and return requests, using our proprietary software Benefits Paid vacation, personal days, and holidays Medical & dental insurance 401k plan ** Empire Auto Parts is a drug-free workplace. All applicants must pass both a drug screening and background check prior to employment.**

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