Help Desk - Tier II

Washington, DC
Mar 14, 2018
Mar 15, 2018
Full Time
Help Desk Tier II Washington DC MUST: 3+ years of technical support experience 2 years of desk side and client facing technical support AV and windows experience is preferred Familiar working on various ticketing systems Excellent communication skills and great attitude A+ or MCSA certs required Associates Degree or higher from accredited university Public Trust eligible Duties: Candidate will participate in Service Desk group meetings and activities Participate in interdepartmental Technology Services meetings and project teams as directed Deploy and maintain client computers, mobile devices and related peripherals, displays, input devices, printers/scanners installing and maintaining configuration settings Install, configure, troubleshoot