Merchandise - Supervisor

Kings Dominion
Doswell, VA
Mar 14, 2018
Mar 15, 2018
Full Time
OverviewResponsible for the daily operation of specific merchandise locations. Responsibilities include supervising/training associates and leads, maintaining the overall appeal of the locations through stock selection and placement, and ordering, stocking and displaying productQualificationsDevelop and evaluate location associates and maintain related documentation accordinglyAssist in the development of and execute profit maximizing business plan for location, including keeping ongoing track of the financial information of location and adjusting the operational plan as necessaryEnsures protection of location assets through all means available including enforcing all policies related to loss prevention and inventory managementAssist in the development of and maintain associate relations programs to maintain morale and retentionAssist in the development of and maintain sales incentive programs designed to increase revenues and overall profitsMaintain the integrity of inventory tracking within the area, including conducting cycle counts as necessaryAssists in the development of and maintains an efficient system for product flow within the location, including an ordering plan, receiving plan, stocking plan, and with the assistance of the visual and purchasing staff, a stock rotation plan that includes maintaining a visually pleasing sales floorCoordinate with Department Managers to ensure appropriate staffing levels for location, taking into consideration traffic patterns and budgeted labor for the location, and appropriate loss prevention measuresMaintain a flexible schedule in order to ensure appropriate management coverage for assigned location, including time to stock, cleaning, cash control, and developmental time with Line AssociatesMaintain the integrity of the location cash control system including completing all required documentation and reconciling all cash accounts at the end of the day or as specifiedMaintain a positive, professional relationship with all subordinates, peers, supervisors and managers, serving as an example to all park associatesOperate cash registers, computers and other office equipmentProvides information in person and via phone regarding products and services of merchandise locations within the park.Greets guests in store and assists with purchasing decisions.Stocks shelves, counters, tables, and display racks with merchandise.Uses cash register to efficiently complete customer sales transactions.Receives payment of cash, credit card, or traveler's checks and processes accurately.Maintains overall cleanliness of assigned location.Monitors the location to avoid and/or detect theft.Demonstrates, creates, and sells merchandise to individuals utilizing product knowledge.Displays merchandise, suggests selections that meet the guest's needs, and emphasizes selling points of article.Receives and retrieves boxed stock into or from te stockroom/understock areas for retail display and sales promotion.Wraps or bags merchandise for customers.Stamps marks or tags price on merchandise.Follows proper storage requirements of equipment and pletes refunds and pletes paperwork in an accurate and timely manner.Writes up and disposes of all non-saleable (damaged) merchandise.Trains and/or retrains associates and leads on cash registers, policies and procedures.Supervises, trains, and diciplines a staff of 2-3 leads and 10-25 associates.Maintains cleanliness in stockrooms.Orderst stock from the warehouse to maintain adequate supply of merchandise in stores.Regular attendance.Ability to work with other people.Good judgment.Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in EmployeeGuidelines and other park/division specific policies and procedures.Other duties may be assigned.ResponsibilitiesMust complete provided department training program.Ability to work nights, weekends and holiday periods to meet business needs.Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

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