Management Support Senior Analyst

Germantown, MD
Mar 14, 2018
Mar 15, 2018
Analyst, Management
Full Time
Description:Employer is a Fortune 500-scale company with over 93,000 employees in more than 40 countries. Employer is the worlds largest provider of diversified Business Process Outsourcing services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. We manage interactions with patients and the insured for a significant portion of the US healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether its digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning Employer manages and modernizes these interactions to create value for both our clients and their constituents.POSITION DESCRIPTION//: Management Support Senior AnalystJOB SUMMARY//:Employer Business Services is seeking a Management Support Senior Analyst wholl implement and oversee information management flow, support internal communications, quarterly Webex events and general operations analyst support for Transportation, utilizing technology and achieving efficiency in workload while maintaining a positive support experience.Germantown Maryland is the preferred work location. The successful incumbent will report directly to the Senior Director for Operations of Transportation.RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO//:Technical Knowledge, Quality & Workflow//:Identify and select data from multiple disparate systems and organize that data to produce meaningful views of operational performanceDevelop a culture of growth and development of people at all levels, and ensure that a pool of talent will be ready to succeed him/her in the short or long termSupport internal communications through effective use of technology to communicate plans at a strategic level to Transportation leadership, producers and Managing Directors; success is measured from feedback from leaders, producers and/or Managing DirectorsConsistently stay up to date on Transportation related issues and is able to communicate and inform others within Employer Transportation & TollingOrganization & Planning//:Experience in building communications plans and effective messagingSupporting development of operational strategic plans and initiatives to advance the divisional missions and objectives, including processes, workflows, deliverables and touch programsEnsures all practices are carried out under general Employer guidelines in cooperation with business practices of countries in which Employer has established a business presenceEnsures that responsibilities are performed in accordance with Employer policy, procedure and applicable federal, state, and local laws and regulationsTeamwork & Work Habits//:Support the communications of organizational policies, directives and procedures within the division and various locations; success is measured by consistency and acceptable professional standards reviewsLead by example by participating in events, trainings and meetings that support our mission, goals and initiatives; this would include Team/client meetingsWill multi-task and be responsible for multiple projects when necessary; there will be influxes of work that must be completed timely and accuratelyRequirements//:Bachelor's DegreeA minimum of seven (3+) years operational work experienceProficiency in Microsoft Office; specifically intermediate Word and Excel skills, and basic PowerPoint skillsConfident and professional communicator who is able to create and articulate a compelling presentation that influences others while seeking buy inExcellent organizational and planning skills must be able to manage and influence various tasks and initiatives while also seeking new and continuous improvement opportunitiesAbility to operate in a fast-paced, energetic environmentMust be currently eligible to work for any employer within the United StatesMust consent to and successfully clear all required pre-employment screeningsWork experience in Transportation industry is preferredEmployer is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Employer may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first//:https//: content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf

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