Consulting Solutions Sr Director - CX Applications
Analyzes business needs to ensure Oracle solution meets customer objectives. Exercises creativity and independent judgment and business acumen in selecting methods and techniques to design the most complex business solutions utilizing Oracle products and technology to meet customer needs. As a position of technical and professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet highly complex customer needs. As a thought leader and customer advisor, influences customer executive management and partner senior management in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Coordinates or develops highly complex statements of work, work breakdown structure and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Coordinates a pursuit team of subject matter experts. Leads the enterprise-wide solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Knowledgeable of competition and external factors that may influence Oracle*s competitive position. Drives the development and design of detailed solutions for the most complex projects. Anticipates program/project risks and suggest risk mitigation to program/project manager and communicate to Risk Management as applicable. Escalate at-risk programs/projects to Oracle senior management. Resolves the most complex customer issues by recommending solutions.10 years of experience relevant to this position, including 5 years of consulting experience. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive and partner products, technology and solutions. Proficient in using selling and negotiation techniques and tools. Ability to travel as needed.