Resident Managing Director
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Aon Risk Solutions group in Washington, DC JOB OVERVIEWThe Resident Managing Director (RMD) provides the day-to-day leadership necessary to create and foster an engaging Aon Colleague Experience across all functional, industry and product lines in the ARS matrix management environment. In this highly collaborative role, the RMD is the extension of Aon's regional and national management team with local authority, and will work closely with leaders from Aon Hewitt and Aon Benfield to support our Aon United efforts. This leader is consulted regarding business decisions that have a direct impact on the region's offices, providing input into decisions that will impact the geographic area. In the role, this leader responsible for achieving established financial goals through revenue retention and growth, as well as expense control, guiding execution of company values, policies and initiatives, and helping colleagues speak with One Voice to our clients and prospects. DUTIES AND RESPONSIBILITIES Business Management Leads, personally participates in and is responsible for all business activities of the office, including achievement of annually established Key Performance Indicators (KPIs). Serves as principal local advocate (inside and outside the office) in communicating the value proposition of Aon/ARS, the capabilities of the firm, our business philosophy, core values, etc. Collaborates with Regional MD, Integrated Function leaders, and others in developing short- and long-term objectives and implementing strategies to achieve those objectives. ("Integrated Functions" include: origination; national practice groups: industry/product/process; and service units.) Monitors results and works with these groups to determine causes of under-performance and necessary actions where objectives are not being met People Management Works with Regional Managing Directors, the Integrated Function leaders, HR and others in: identifying, recruiting, and hiring candidates; identifying local training needs; reviewing performance of local employees and sign-off on all local personnel actions; resolving conflicts involving the local office and other offices or Integrated Function units Collaborating with Integrated Function Leaders, as appropriate, on personnel actions concerning locally-based, regional or national employees. Client and New Business Management Serves as the principal client retention and new business champion in the office, assuring the delivery of service excellence, including implementation and oversight of client service best practices and procedures. The RMD also fosters and leads prospect/client relationship activities and has the primary responsibility for meeting and/or exceeding the office's annual KPIs. Financial Management Collaborates with the Regional Managing Director, the Integrated Functions leadership and Finance to develop a financial plan for the local office, recognizing that many offices host national and regional employees. Monitors, contains and/or reduces expenses within his or her area of direct responsibility, consistent with prudent management of the business. Provides input to regional Integrated Functions leadership with respect to expenses incurred by locally-hosted regional employees. Office Management Makes recommendations on real estate assessments, office moves and other facilities issues. Community Visibility Ensures Aon's visibility and business networking within the corporate and civic community by encouraging staff participation in local organizations. MINIMUM EDUCATION/EXPERIENCE Bachelors' Degree Prior experience managing business activities for an office, preferably in commercial risk management/insurance Relevant industry certifications preferred Minimum 15 years brokerage experience at a regional or national firm with a strong track record of driving business performance and an excellent reputation in the industry Minimum 5 years of proven management experience in growth settings Demonstrated leadership experience; ability to build and manage brokerage operations, develop client relationships and oversee production teams in commercial lines of business Demonstrated track record of success in growing a brokerage firm (entering new markets, expanding product distribution) Strong desire to mentor and coach as well as evaluate, grow and develop talent in the organization Proven track record of fostering employee engagement and managing change Experienced in development and execution of annual and long-term strategic plans We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon: Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Our more than 72,000 colleagues worldwide empower results for clients in over 120 countries with innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. To learn more visit aon.com.