Food & Beverage - Associate
OverviewPrepares and serves food to park guests, operates cash registers, maintains cleaniness and safety of assigned stand, provides quality service to park guests.QualificationsAbility to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.Ability to meet scheduling needs such as work at nights, on weekends and holiday periods to meet business demand.ResponsibilitiesGreet, answer questions, ensure quality service, and resolve complaints for guests. Take proper payment and make change for food and beverage items using a cash register. Take and complete food and beverage orders from guests.Ability to learn and use various pieces of food equipment such as but not limited to, cotton candy machines, mixers, ovens, ice cream machines, broilers, grills, fryers, etc.Use soda fountains to serve cold drinks and to make milkshakes and frozen desserts. Use hot water heater or coffee maker to make and serve hot drinks. Cook and prepare food items to food safety standards. Serve food in correct portions to ensure proper food cost procedures are followed. Maintain proper stock levels for all serving, kitchen, dining and condiment areas are stocked with supplies: alert Team Leader to supply shortages.Alert Supervisor of any food shortages, equipment malfunctions, safety concerns, supply needs, etc.Ensure all safety equipment is being used properly. Ensure product temperature controls are met and maintained for quality and safety. Follow all Board of Health regulations. Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.Maintains cleanliness and safety standards in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.Other duties may be assigned.