Research- Telephone Interviewer
Job Responsibilities: The successful candidate will be responsible for calling, screening and scheduling respondents for cognitive testing and for some live in-person respondent trainings by following established study protocols. The successful candidate may also go out in to the community to recruit potential respondents by handing out flyers and/or asking people on the street to participate in a study. Other responsibilities include mailing out study related materials to potential respondents in advance of their appointments, greeting and escorting selected participants to their appointments and maintaining spreadsheets and other databases of all contact attempts as required by each individual project.
A high school diploma or GED is required to apply
Must be able to work at our Rockville, MD offices
Must be able to work 30-40 hours per week
Must be able to work in both English and Spanish (written and oral) and pass a language proficiency assessment
Prior Westat Experience
Prior phone / customer service experience
Intermediate knowledge of Windows PC,s Microsoft Word, Outlook and Excel
Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the position, based on the specific position which may include, for example, identity verification, employment history, or criminal records history.
Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.