Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed No
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9 level; for a GS-9 position you must have served 52 weeks at the GS-7 level
SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience, which has equipped them with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.
GS-9 level: 52 weeks of specialized experience equivalent to the GS-7 level; or education substitution of a master's or equivalent graduate degree of 2 full years of progressively higher level graduate education leading to such a degree. A combination of education and experience may be used to qualify. To be creditable, specialized experience must have been equivalent to at least the GS-7 grade level in the Federal Service. Examples of specialized experience would typically include maintaining policies and procedures;analyzing and evaluating results and accomplishments of a program to identify problem areas; ensuring efficient use of staff and financial resources in the administration of an organizational program; participating in projects that implement new policies, methods, practices and/or procedures.
GS-11 level: 52 weeks of specialized experience equivalent to the GS-9 level; OR education substitution of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. A combination of education and experience may be used to qualify. To be creditable, specialized experience must have been equivalent to at least the GS-9 grade level in the Federal Service. Examples of specialized experience would typically include establishing policies and procedures consistent with national mandates; analyzing and evaluating results and accomplishments of a program to identify problem areas and make recommendations for improvement; ensuring efficient use of staff and financial resources in the administration of an organizational program; participating in projects or contributing local resources to project teams that establish new policies, methods, practices and/or procedures.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folder, claims files).
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be rated on the following competencies based on your application for this position.
1. Knowledge of Federal, state and local laws, regulations, policies, guides, procedures and judicial determinations pertaining to benefit programs as well as knowledge of other Federal benefits or similar programs.
2. Skill in applying analytical and evaluative techniques to identify and resolve business process issues/concerns and to identify process improvement opportunities.
3. Ability to prioritize, plan and organize under changing priorities, tight deadlines, and conflicting or lack of established procedures at varying organizational levels.
4. Ability to establish and maintain effective communication (oral and written) with employees, stakeholders, and special interest clientele under a variety of conditions.
5. Skill in various automation software, programs, tools, and techniques used in support of office operations and the production of documents such as letters, reports, spreadsheets, databases, presentations, tables, and graphs.
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.