IT Specialist (Systems Administration), GS-2210-13, Census-DE-JG
Relocation expenses reimbursed No
Applicants must meet all qualification requirements by the closing date of this announcement.Specialized Experience for the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 in the Federal service. Specialized Experience planning, organizing, directing, or maintaining an extensive and highly complex Systems Configuration Management infrastructure, providing an enterprise solution for a large scale organization; experience using configuration management system tools such as Microsoft SCCM, Microsoft AD Policy management, Trend Micro Antivirus, Safeboot, Citrix, VM Ware, Tivoli Endpoint Management, etc. to support Windows and Mac environments; establishing systems and their supporting processes, and maintaining and utilizing best practices aligned with established industry and organizational standards; forecasting and addressing evolving configuration management system demands; monitoring, performance tuning, optimizing, documenting and ensuring high availability of a configuration management infrastructure; analyzing complex data or information to identify problematic situations; and communicating complex and technical information to a variety of audiences.
You must have, and your resume must detail how you meet the specialized experience AND information technology-related experience demonstrating each of the four competencies described below.
1. Attention to Detail - Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise, and accurate to a given IT situation.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive IT services or IT products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess IT needs, provide expert technical information or assistance, resolve fairly complex or non-routine problems, or satisfy expectations; knowledge of available products and services; committed to providing quality IT products and services.
3. Communication - Expresses technical information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, recognizes potential miscommunication, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies IT related problems using a variety of materials or sources; gathers and applies technical information to determine accuracy and relevance to moderately complex problems; uses sound judgment to generate and evaluate alternatives; makes decisions or recommendations that influence IT policies or programs and applies new developments to previously unresolved problems.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education may not be substituted for experience at this grade level.
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.
If you are invited for an interview, you will be required to provide a writing sample.
How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed.
Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
- Knowledge of configuration management related hardware, software, and related system architecture and integration techniques.
- Knowledge of configuration management related best practices and management techniques
- Ability to forecast future configuration management demands and address current and future configuration management issues and requirements.
- Ability to communicate with stake holders.
We recommend that you preview the online questions for this announcement before you start the application process.
To preview questions please click here. Read more Security clearance Not Applicable