Supervisor, Visitor Experience

Employer
NRI
Location
Washington D.C.
Posted
Mar 09, 2018
Closes
Apr 06, 2018
Function
Management
Industry
Other
Hours
Full Time
Do you have a passion for making the customer's experience the best it can be?  Do you have an interest in the museum industry?  Do you have a drive for supervising and managing a team of people?  If you answered YES to these questions this may be the opportunity for you.

Local organization is seeking a qualified candidate to join their team to help with Virtual Tours in the museum space.

Duties:

- Manage team of associates: setting schedules, payroll, recruiting, onboarding/offboarding, performance management

- Take care of customers

- Selling the benefits of taking the tour

- Handle monetary transactions

Locations in DC and Chantilly.

Must haves:

- Prior management experience of a team of people

- Sales and influencing skills

- Excellent communication skills and strict attention to detail

- Ability to work under pressure

- Drive and initiative

- Desire to drive customer service and sales

- Experience in the museum industry a plus

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