Bilingual At-Home Telephone Data Collectors

7 days left

Employer
Westat
Location
US - Home-based telephone work
Posted
Mar 12, 2018
Closes
Jun 29, 2018
Function
Analyst, Research
Industry
Research
Hours
Full Time


evenings (6pm-9pm ET), late evenings (9pm-12am ET) (Sat. 10am-6pm ET, Sun. 2pm-10pm ET)

  • Be 18 or older
  • Have at least six months of prior survey data collection and/or inbound-outbound call center experience
  • Be able to work in both Spanish/English
  • provide voice sample 
  • Meet the following at Home Equipment requirements at the time of application:
    • Land line phone service ( Not permitted:Cell phones,Satellite internet/phone service - such as Dish Network)
    • features (e. g. call waiting, voice mail, call forwarding, etc.) must be disabled during working hours
    • long distance service is NOT required-A corded telephone with a hands-free corded headset (cordless phones and Bluetooth headsets are not permitted).
    • A reliable Windows-based (Windows 7 or later) PC computer, and ability to upgrade as security and operational requirements change.
    • anti-virus and anti-spyware software installed with current and updated virus definitions-Internet Explorer (IE) installed 
    • most current non-beta version-up-to-date Shockwave and Acrobat Reader software installed (can be downloaded for free)
    • regular in-home access to a printer
    • a wired high speed internet connection (cable, DSL or fiber optic only) with a minimum of 10 mbps download speed
    • Connection must be hard-wired with ethernet cable connection during working hours. Use of wireless routers, WIFI, not permitted
    • a web cam with video and audio functionality that can be connected to your work computer (ability to set up a Skype account and install appropriate software for home work environment verification)
    • a quiet private and secure work space to conduct interviews (does not have to be a dedicated office, but work environment must be quiet and secure during work hours, including training)


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