Retail - Sales Support Asst
**Job Description:** Responsible for assisting with the administrative duties related to client relationships and identifying client service and sales needs. Assists with the coordination and follow-up with specialists and experts to ensure superior client service. The position is engaged in the selling of mortgage products and services to external customers and is usually responsible for varying levels of account/client management. Varying degrees of product knowledge is required. Sales duties may range from inside sales to proactive solicitations to prospective customers. Additional duties may include post-sale customer service, problem research and cross-selling. **This position may be subject to SAFE Act registration requirements.** Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. If your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination. **Required Skills:** + Minimum of two years' experience in an administrative assistant role + Strong computer skills including proficiency with Word, Excel, PowerPoint and Outlook + Superior written and verbal communication skills + Ability to multi-task in a fast paced work environment **Desired Skills:** + Previous exposure to the retail mortgage industry + Previous experience in consumer real estate **Posting Date** : 02/28/2018 **Location** : Columbia, MD, MERRILL LYNCH BUILDING, 10320 LITTLE PATUXENT PKWY, - United States **Travel** : No **Full / Part-time** : Full time **Hours Per Week** : 40 **Shift** : 1st shift **Assistance for Applicants with Disabilities** Bank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at ankofamerica.com/us/applicants-with-disabilities . **Diversity & Inclusion** At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. **Frequently Asked Questions** Need to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at ankofamerica.com/us/faq section for answers to these questions and more.