Administrative Associate- Central
We are looking for thoughtful, well-rounded team focused members that take pride in their work to complete Sentara's mission. We are committed to creating consistently exceptional experiences. We know great ideas come from everywhere, so we support innovation throughout the company. And because we value people as our greatest assets, we remain inclusive, open, and actively engaged — with our customers, partners, communities, and each other.
About Sentara Halifax Regional Hospital:
Sentara Halifax Regional Hospital is fueled by the expertise of a well-established medical staff representing more than two-dozen specialties, while remaining focused on excellent care. Services at this hospital include: cardiovascular services, emergency services, family birthing center, hospitalist program, imaging/radiology services, laboratory services, nephrology services, orthopedic services, rehabilitation services and surgical services.
Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!
Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!
Keywords: Admin, Customer service, Administrative, front desk, secretary, clerical, data entry
Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
High School Grad or Equivalent
Required: None, unless noted in the “Other” section below
Preferred: Medical Office - 1 year
None, unless noted in the “Other” section below
Required: Active Listening, Communication, Critical Thinking, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Troubleshooting
Preferred: None, unless noted in the “Other” section below
One of the following four skill levels required:One year experience in medical environment or; Completion of healthcare related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, etc.