Customer Service Representative

Robert Half Office Team
Hunt Valley, MD
Feb 15, 2018
Feb 27, 2018
Customer Service
Full Time
We have multiple openings for Customer Service/Call Center Representatives!! OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Financial Services industry. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the Hunt Valley, Maryland region and is a long term temporary-to-fulltime employment opportunity. Responsibilities - Deliver outstanding, friendly customer service in a timely fashion - Receive and send written business correspondence - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Manage and place incoming telephone calls For immediate consideration, please call 410.527.1817 or email resume to OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.981.6731 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. *Req ID:* 02010-0010299256 *Functional Role:* Customer Service *Country:* USA *State:* MD *City:* HUNT VALLEY *Postal Code:* 21031-1404 *Compensation:* $13.30 to $15.40 per hour *Requirements:* - 2+ years of past relevant experience - Proficiency in Microsoft Excel - Customer service experience - Expertise in Microsoft Word - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Ability to recognize, evaluate, and resolve problems effectively - Ability to interact effectively with internal and external partners and clients/customers - Knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Excellent customer service and office administrative skills - Enthusiastic attitude and an engaging businesslike approach - Ability to use multiple computer systems, applications, and utilize search tools to find information - Excellent written, verbal and social communication skills highly desired We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!

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