Customer Service Representative

Robert Half Office Team
Middle River, MD
Feb 15, 2018
Feb 19, 2018
Customer Service
Full Time
Openings for Customer Service Representatives! OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Bilingual Spanish Customer Service Representative in the growing Energy/Natural Resources industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the Middle River, Maryland region and is a long term temporary-to-fulltime employment opportunity. What you get to do every single day - Organize and route incoming telephone calls - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Manage the fielding and sending of important written business correspondence - Deliver outstanding, friendly customer service in a timely fashion OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.981.6731 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. *Req ID:* 02000-0010305285 *Functional Role:* Customer Service *Country:* USA *State:* MD *City:* Middle River *Postal Code:* 21220-2878 *Compensation:* $15.20 to $17.60 per hour *Requirements:* - Demonstrated experience performing extensive research to resolve complex customer inquiries - Bilingual SPANISH - Positive attitude and an engaging businesslike approach - Ability to interact effectively with internal and external partners and clients/customers - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Solid understanding of Microsoft Word - Microsoft Excel experience - 2+ years of past relevant experience - Excellent oral and written communication skills - Foundational knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Strong customer service and office administrative skills - Strong problem solving and analytical skills If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

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