Field Engineer 3

Alexandria, VA
Feb 15, 2018
Feb 16, 2018
Full Time
Description:Peraton is looking for a Field Engineer in Alexandria, VA, responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints as a Senior Equipment Installer. The installer will be part of a maintenance team responsible for the installation, configuration, optimization, and troubleshooting of network, video, and phones services used on a government network. A list of the daily tasks include: Tier II phone support of reported customer incidents supporting network connections, conference room video systems, VoIP phones, and fax printer systems Provide End User support, to include in-room and external network support with graphical user interface access and operability; troubleshooting, scheduling and administering video teleconferences Provide maintenance, to include powering on devices, inspecting/connecting cabling, confirming system availability. Conduct integration and configuration of existing VTC hardware, including application of security controls; operations and management support to the network infrastructure that underlies the VTC platform Patch and firmware upgrades, break/fix support and daily operations and management support, including onsite assistance for special events Remote and on-site support of preventive maintenance checks and services Coordination of all issues with the network operations center Recording and managing all activities using a ticketing system Documentation and reporting of all associated maintenance activities Develop and provide training to end users on the various systems in use when not supporting meetings Provide recommendations on replacement systems to the system engineering team REQUIRED EXPERIENCE: BachelorA cents € (TM) s Degree in Computer Science or related field plus 6 years of related experience or a commensurate combination of education, training and experience, is required 6+ years of experience in IT services, with troubleshooting and equipment repair of VTC equipment (Voice, video, and conference room control equipment) 6+ years of experience in operation and configuration of audio-visual and telepresence systems such as Cisco and AMX 6+ years of experience with all phases of the system life cycle concerning audio-visual and telepresence systems Current Top Secret/SCI security clearance PREFERRED QUALIFICATIONS: Ability to work in a high pressure environment, meet deadlines, and simultaneously develop, deploy, and coordinate multiple projects, demonstrable by work history Excellent interpersonal skills and demonstrated ability to work well in a team environment Availability to support on call duty for responding to maintenance outages Availability to travel to local and CONUS/OCONUS sites Capability to drive in the Washington, DC metro area with a valid driverA cents € (TM) s license Experience working on civilian federal government agency contracts Direct experience as a COMSEC custodian with hardware, software, and keymat Experience with the ITIL library in support of incident and change management Experience with Issue Trak to manage incidents and problems Knowledge of Solarwinds monitoring systems Previous experience supporting a Government and/or Department of Defense customer SECURITY CLEARANCE: This position requires the candidate to already possess an active TS/SCI clearance and to maintain the clearance. About Peraton Peraton provides innovative, reliable solutions to the nationA cents € (TM) s most sensitive and mission-critical programs and systems. Peraton has significant experience providing highly differentiated secure communications, space, and technology solutions to key customers, and has become a trusted partner on missions that are critical to the security priorities of the United States. Capabilities include complex software and technology services and solutions, as well as end-to-end mission operations abilities, including Software Systems Development, Cyber, Modeling & Simulation, Mission Operations, Signal Intelligence (SIGINT), and Quick Reaction Capabilities (QRC) / Research & Development. The company is headquartered in Herndon, VA, with approximately 3,500 employees across the US and Canada. We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identify, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. CN20182401-20877Location: USA-VA-Alexandria Activation Date: Wednesday, January 24, 2018 Expiration Date: Friday, January 25, 2019 Apply Here

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