Information Technology Specialist (Network Services)
50% or less - Travel requirements vary by grade and position. While a few positions may require 50% business travel, most positions will have 10-30% business travel required.
Relocation expenses reimbursed Yes Moving expense reimbursement MAY be authorized subject to the provisions of the Joint Travel Regulations.
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
GS-09 Minimum Qualifications
Specialized Experience: One year of specialized experience which includes installing network switches; and modifying network switch configurations to resolve incidents OR establishing new service OR performing remote diagnostics and troubleshooting of network related issues. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-11 Minimum Qualifications
Specialized Experience: One year of specialized experience which includes configuring hubs, switches, or routers; monitoring network performance; and performing diagnostics, troubleshooting, or mitigation of network related issues using a multitude of tools/techniques. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).
Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-12 Minimum Qualifications
Specialized Experience: One year of specialized experience which includes performing, or leading other network technicians in, identification, diagnostics, or resolution of complex network related issues; interpreting network security requirements or modifying network device configurations to maintain security compliance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).
GS-13 Minimum Qualifications
Specialized Experience: One year of specialized experience which includes integrating, operating, or optimizing multi-vendor LAN or WAN technologies; interpreting network-related security requirements; modifying network device configurations to meet security requirements; developing Standard Operating Procedures (SOPs), guides, or process maps related to network operations or problem/incident resolution; developing network architecture drawings/plans; and identifying, diagnosing, or resolving complex network performance issues and outages. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job at the GS-12 and GS-13 level, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Individuals utilizing experience to qualify for this position must have IT-related experience demonstrating each of the four competencies listed below:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation.
When qualifying on the basis of education: Applications can be accepted from students who expect to complete qualifying education within 90 days from the date of application. You must still include transcripts with your application package, showing the courses and semester hours you have completed and courses in-progress, even though you have not earned a degree yet. You will not be able to start employment until you have completed the full education requirement and final transcripts have been verified.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
- IT CERTIFICATION - This position requires the incumbent to obtain and maintain the appropriate Information Assurance certification in accordance with DoD 8570.01-M, Information Assurance Workforce Improvement Program, within 6 months of entry onto duty.
- DRUG TESTING - The duties of this position may meet the criteria for compliance with Federal and Department of the Army Drug Free Workplace Programs. Detection of the presence of drugs may be warranted. This position may be subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
- MISSION ESSENTIAL POSITION - This position may be designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- Two year trial/probationary period may be required.
- Appointment is subject to the completion of a favorable suitability or fitness determination, as determined by a background investigation.
- Direct Deposit of Pay is required.
- This position may require you to submit a a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
- This is a Career Program (CP) 34 Information Technology/Cyber Management position.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
- Student Loan Repayment MAY be authorized for highly qualified candidates.
- Service credit for annual leave accrual may be granted for certain non-Federal work experience and experience in the uniformed service.
- Moving expense reimbursement MAY be authorized subject to the provisions of the Joint Travel Regulations.
- Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. To receive selection priority for this position, you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your ICTAP eligibility. Additional information about the program is on OPM's Career Transition Resources website.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.