Business Analyst - Application Support

Exelon Corporation
Baltimore, MD
Feb 13, 2018
Feb 16, 2018
Analyst, Business
Full Time
Description PRIMARY PURPOSE OF POSITION Perform activities relating to Exelon's energy trading applications, with a focus on Business Analysis and hands-on scripting and software troubleshooting under the guidance of a Lead Analyst or Manager. May assist in the coordination of tasks for subordinates. PRIMARY DUTIES AND ACCOUNTABILITIES * Perform, document and assist in planning work activities relating to projects, sub-projects, or processes. For Projects: analyze requirements, then design, build, and test IT software solutions in accordance with IT project management standards. For operations/application maintenance: enhance, maintain or support existing IT products and processes to the defined service level agreement * Routine meetings with various teams: software development, business users, quantitative analysts, vendors, etc. * Maintain engagement with business and IT partners. * Assist less experienced personnel. * Proactively build business/IT knowledge to provide solutions. * Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model. Qualifications POSITION SPECIFICATIONS: * Bachelors degree in Information Systems, Business or Finance and typically 3 to 5 years related experience in business analysis and software troubleshooting and problem solving experience or equivalent combination of education and work experience. * Scripting experience: Scripting in Python, Perl, PHP, Scala, Go, Bash, Korn, Excel, MS Access, JavaScript or Visual Basic, etc. * Understanding of application architectures and prior experience with triage of production issues and reconciliation of financial data. * Prior Business Analysis experience, focusing on troubleshooting complex applications * Strong problem solving skills * Excellent communications skills (written and verbal) Preferred: * Bachelors degree in Computer Science preferred * As assigned, work effectively with outsourcing partners * Performs this service in support of (fill in business area such as: Energy Delivery, Real Time, etc). * Independence level: Works under general supervision. Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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